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Power Platform Operational Delivery Lead

1 month ago

India Frequency Foundry Full time

Company Description

Frequency Foundry aims to transform sales and customer experiences by enhancing customer engagement, deepening loyalty, reducing operational costs, and accelerating revenue growth. The company combines business strategy, branding, and technology disciplines to design Customer Resonance within Customer Relationship Management (CRM) solutions. With a focus on successful CRM implementation, Frequency Foundry leverages technology to enable positive transformations in business development and customer strategies.


Role Description

This is a full-time remote role for a Power Platform Operational Delivery Lead at Frequency Foundry. The role involves overseeing the operational delivery of Power Platform projects, optimizing processes, and ensuring successful implementation of CRM technology solutions. The Power Platform Operational Delivery Lead will collaborate with cross-functional teams, drive project timelines, and provide technical expertise in CRM technology development and implementation.


Qualifications

  • Power Platform expertise, including Power Apps, Power Automate, and Power BI
  • Experience in operational delivery and project management
  • Strong knowledge of CRM technology solutions and implementation
  • Excellent communication and leadership skills
  • Ability to collaborate effectively with cross-functional teams
  • Experience in business strategy and customer engagement
  • Technical background in CRM development is a plus
  • Bachelor's degree in Computer Science, Information Technology, or related field


What Skills and Tech Stack you will likely use daily:

  • Power Platform ALM
  • Azure DevOps Pipelines
  • Azure Active Directory
  • Power Platform Security
  • PowerShell Scripting
  • Bash Scripting
  • Power Platform CLI
  • Playwright Testing Framework
  • TypeScript
  • Remote Desktop
  • Use of VPNs

 

What you will do from a high level:

  • Manage Upgrades of Server Software
  • Install and Upgrade Power Platform / D365 Solutions and Data
  • Power Platform and Azure Environment Monitoring
  • Investigation and Resolution of Alerts from Power Platform and Azure
  • Create / Maintain and Improve the Operations Processes for Product, Project and Support Teams
  • Collaborate with a North American team overlapping from 8AM - 11AM in Mountain Time zone