Community Manager

2 weeks ago


Hyderabad, Telangana, India ESK Technologies Full time

Company Description

ESK Technologies, based in Hyderabad, India, with a global presence in Texas, Ohio, and Malaysia, provides comprehensive IT solutions in areas such as Salesforce, Workday, Oracle Apps, Testing Services, DevOps, and more. The company is committed to technical excellence, strategic partnerships with Oracle and Salesforce, and adapting to diverse client needs through global talent pool and versatile solutions.

Years of Experience : 3+ Years

Location : Hyderabad (on-site)

Notice Period : Immediate - 15 days joiners

Description:

Responsibilities

Develop and implement strategies to engage and grow the Salesforce technical community.

Build and nurture relationships with Salesforce developers, administrators, partners, and thought leaders.

Organize and manage Salesforce-focused events such as meetups, hackathons, webinars, and workshops.

Create, curate, and distribute technical content (blogs, tutorials, videos) that educates and inspires the Salesforce community.

Act as a Salesforce technology evangelist by sharing best practices, success stories, and product updates.

Partner with product, marketing, and engineering teams to ensure community initiatives support broader business goals and Salesforce innovations.

Gather and analyze community feedback and engagement metrics to continuously refine strategies.

Manage and grow our online presence on Salesforce forums, social media, and community platforms.

Monitor trends within the Salesforce ecosystem to inform strategy and content creation.

Required Skills:

Proven experience in technical community management, preferably within the Salesforce ecosystem.

Strong understanding of Salesforce technologies, including developer tools, best practices, and the broader Salesforce ecosystem.

Excellent communication, presentation, and interpersonal skills.

Demonstrated ability to build and maintain relationships with technical audiences and drive community engagement.

Strong project management skills with the ability to handle multiple initiatives simultaneously.

Proficiency with social media platforms, online community management tools, and CRM systems.

Self-starter with a passion for Salesforce technology and community advocacy.


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