Network Voice Administrator

3 days ago

Chennai, India Tata Consultancy Services Full time

Dear Candidate

Greetings from TCS


TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.


Role: Network Voice Administrator

Location: Chennai

Experience Range: 8 to 12 years


Job Description:

  • Install, configure and administer VOIP systems.
  • Troubleshoot any network voice related issues and drive for issue resolution/closure
  • Problem identification and permanent fix of issues related to Network voice systems.
  • Update documents as per customer defined procedures
  • Troubleshoot performance issues and help with the improvement
  • Strong Hands-on Experience on Telecom Cloud, SBC,VoIP (SIP, WebRTCP, RTCP, MRCVP, RTP etc..)
  • Familiarity with VoIP hardware like IP phones, softphones, and VOIP gateways.
  • Strong understanding of TCP/IP, UDP, and other networking protocols.
  • Experience with QoS (Quality of Service) to ensure high-quality voice communications.
  • Knowledge of network security principles and firewall configuration for VOIP.
  • Experience with LAN/WAN environments, including VLANs, VPNs, and MPLS.
  • Experience with popular VOIP platforms like Cisco Unified Communications Manager, Avaya, Asterisk, and others.
  • Proficiency in Windows and Linux operating systems and virtual environments like VMware or Hyper-V.

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