Senior Information Technology Support Engineer
4 weeks ago
We are seeking an experienced Senior IT Support Engineer to join our growing IT solutions team. This role requires a highly skilled professional with strong Office 365, Azure, Windows Server, and desktop support expertise, along with the flexibility to work a 24/7 rota covering UK hours. ⚠️ Please apply ONLY if you meet all mandatory requirements. Applications that do not meet the criteria will not receive a response.Mandatory Requirements12+ years’ experience in IT Support (L1–L3) or Desktop SupportOffice 365 Administrator Console experience (minimum 6 years)Certifications:AZ-104AZ-900MCSE (2019 or above)ITIL4Hands-on expertise in:Office 365 administration, PowerShellMicrosoft Defender for EndpointAzure Core Services (Compute, Storage, Networking, Monitoring)Intune (Autopilot, Device Configuration Policies, Device Compliance)Windows Server (2012–2022)Active Directory, DHCP, DNSStrong troubleshooting skills and ability to work independentlyExcellent English communication skills (written & spoken)Degree-qualifiedWork-from-home capability:Own laptop [Windows 11 Professional]Fast, reliable internetAbility to invoice monthly and receive payment via bank transferShift & Availability RequirementsYou must be available during UK hours [Day: 9:00 am – 5:30 pm UK] and flexible to work any shift in the rota, including: Day: 9:00 am – 5:30 pm UK [You will be mainly working on this shift]Night: 1:00 am – 9:00 am UKEvening: 5:00 pm – 1:00 am UKWeekend cover (Saturday & Sunday)Key ResponsibilitiesProvide professional 1st, 2nd, and 3rd line support via telephone, email, and remote toolsTake ownership of incidents, perform technical diagnosis, and resolve issues efficientlySupport and troubleshoot:Windows 10/11Office 365 applications & servicesMicrosoft Azure and IntuneWindows Server environmentsActive Directory administrationEndpoint security (Defender)Perform desktop installation, configuration, upgrades, and maintenanceHandle general network troubleshooting (firewalls, routers, switches)Provide user administration support (AD, O365, VMware, etc.)Maintain accurate documentation in the ticketing systemDeliver excellent customer service and communicate solutions in clear, plain EnglishPreferred ExperienceExperience working in an IT solutions / MSP environmentWhat We ProvideHosted business telephoneOpportunity to work with a high-performing global support teamIf you meet all requirements and are ready to join a fast-paced IT solutions environment, we encourage you to apply.
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Bengaluru, India Whitehats Full timeCompany DescriptionWhitehats, a proud member of the Pharaon Group of Companies, is a Dubai-based IT network and infrastructure support organization. Established in 2007, the company specializes in IT/Network Solutions, Support Solutions, and Security Solutions with a dedicated team of highly experienced professionals. Whitehats is recognized for its...
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Senior Information Technology Engineer
3 weeks ago
Bengaluru, India Recro Full timeJob Title: Senior IT Systems Engineer Location: Bangalore (Hybrid) Experience Required: Minimum 7+ years of experience as an IT Systems Engineer. Education: Bachelor’s degree in a related field and/or relevant certifications (preferred). Overview We are looking for a Senior IT Systems Engineer to install, configure, and support our IT infrastructure and...
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Senior Information Technology Engineer
3 weeks ago
Bengaluru, India Recro Full timeJob Title: Senior IT Systems Engineer Location: Bangalore (Hybrid) Experience Required: Minimum 7+ years of experience as an IT Systems Engineer. Education: Bachelor’s degree in a related field and/or relevant certifications (preferred). Overview We are looking for a Senior IT Systems Engineer to install, configure, and support our IT infrastructure and...
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Senior Information Technology Engineer
3 weeks ago
Bengaluru, India Recro Full timeJob Title: Senior IT Systems Engineer Location: Bangalore (Hybrid) Experience Required: Minimum 7+ years of experience as an IT Systems Engineer. Education: Bachelor's degree in a related field and/or relevant certifications (preferred). Overview We are looking for a Senior IT Systems Engineer to install, configure, and support our IT infrastructure and...
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Senior Information Technology Engineer
3 weeks ago
Bengaluru, India Recro Full timeJob Title: Senior IT Systems Engineer Location: Bangalore (Hybrid) Experience Required: Minimum 7+ years of experience as an IT Systems Engineer. Education: Bachelor’s degree in a related field and/or relevant certifications (preferred). Overview We are looking for a Senior IT Systems Engineer to install, configure, and support our IT infrastructure and...
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Senior Information Technology Engineer
3 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeJob Title: Senior IT Systems Engineer Location: Bangalore (Hybrid) Experience Required: Minimum 7+ years of experience as an IT Systems Engineer. Education: Bachelor’s degree in a related field and/or relevant certifications (preferred). Overview We are looking for a Senior IT Systems Engineer to install, configure, and support our IT infrastructure and...
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Senior Information Technology Engineer
3 weeks ago
Bengaluru, India Recro Full timeJob Title: Senior IT Systems Engineer Location: Bangalore (Hybrid)Experience Required: Minimum 7+ years of experience as an IT Systems Engineer.Education: Bachelor’s degree in a related field and/or relevant certifications (preferred).OverviewWe are looking for a Senior IT Systems Engineer to install, configure, and support our IT infrastructure...
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Senior Information Technology Engineer
3 weeks ago
Bengaluru, India Recro Full timeJob Title: Senior IT Systems EngineerLocation: Bangalore (Hybrid)Experience Required: Minimum 7+ years of experience as an IT Systems Engineer.Education: Bachelor’s degree in a related field and/or relevant certifications (preferred).OverviewWe are looking for a Senior IT Systems Engineer to install, configure, and support our IT infrastructure and...
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Senior Information Technology Engineer
3 weeks ago
Bengaluru, India Recro Full timeJob Title: Senior IT Systems EngineerLocation: Bangalore (Hybrid)Experience Required: Minimum 7+ years of experience as an IT Systems Engineer.Education: Bachelor’s degree in a related field and/or relevant certifications (preferred).OverviewWe are looking for a Senior IT Systems Engineer to install, configure, and support our IT infrastructure and cloud...
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Senior Information Technology Engineer
3 weeks ago
Bengaluru, India Recro Full timeJob Title: Senior IT Systems EngineerLocation: Bangalore (Hybrid)Experience Required: Minimum 7+ years of experience as an IT Systems Engineer.Education: Bachelor’s degree in a related field and/or relevant certifications (preferred).OverviewWe are looking for a Senior IT Systems Engineer to install, configure, and support our IT infrastructure and cloud...
