Food And Beverage Supervisor

1 month ago

South Mumbai, India Grand Hotel (Bombay) Pvt. Ltd. Full time

Company Description

Grand Hotel (Bombay) Pvt. Ltd. is a renowned hospitality company established by Shapurji Sorabji. Its flagship property, the Grand Hotel in Mumbai, was designed by George Wittet, an iconic architect known for designing historical landmarks in Mumbai. The company is committed to providing consistent customer service and dedicated comfort to all guests in its unique one of a kind novel properties. Its second property, Valley View Grand Resort, is located in the pristine hill station of Panhala.


Role Description

This is a full-time on-site role as a Food and Beverage Supervisor located in South Mumbai. The Food and Beverage Supervisor will be responsible for supervising and managing food service staff, maintaining service standards, ensuring quality food service, and providing excellent customer service. The supervisor will also be responsible for communicating effectively with staff and resolving any issues that may arise on a daily basis.


Qualifications

  • Supervisory Skills and experience managing a food service team
  • Thorough understanding of Service Standards in the hospitality industry
  • Expertise in Food Service and experience with different cuisines and menu planning
  • Customer Service Skills with a focus on guest satisfaction
  • Effective Communication Skills to communicate efficiently with staff and management
  • Attention to detail and problem-solving skills
  • Leadership Skills to lead, guide and motivate the team
  • Ability to work in a fast-paced environment and multitask
  • A degree or diploma in Hotel Management or a related field is preferred
  • Excellent proficiency in MS Office and hotel management software


Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.

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