French Language Expert | Insurance Operations

1 week ago


Noida, India Genpact Full time

Inviting applications for the role of Domain Trainee – Underwriting (French)


In this role, you will be responsible for managing service level targets, transaction processing for French Underwriting Support team for P&C Insurance Business. Meeting for the team in line with Business goals and works with managers to ensure the targets are met. Guiding team and arranging training and development process. Responsible to comprehend, good customer service attitude to clearly articulate the resolution and service delivery. You will be encouraged to be focused on the Business goals/challenges and know how to seek these using analytics and technology.

This role requires to work from office at Noida-UK shift


Responsibilities:

· Managing service level targets, transaction processing for French Underwriting Support (New Business, Renewal, MTA, and invoice issuance etc.)

· Monitor, analyses, and report on trends in the key underwriting performance drivers

· Leading client calls in French language and discuss queries and improvement areas for deliveries.

· Understanding of risks faced by the function and the controls in place to balance and mitigate the risks.

· Ensuring clarity around priorities and goals for the entire functional area

· Ability to function effectively in a team environment exercising good judgment.

· Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis



Qualifications we seek in you

Minimum qualifications:

· Graduate in any stream except Technical

· Fresher or experience in Insurance/PNC/Underwriting (Not mandate)

· French Certification and Property and Casualty Insurance Knowledge/ Higher Certification in Underwriting (P&C) preferred.



Preferred Qualifications/ Skills:

· Proficient written and verbal French & English language

· Ability to think long-term strategically and operationally

· High customer service orientation.

· Excellent interpersonal skills with full understanding of UK insurance U/W and underwriting cycle dynamics

· Strong statistical knowledge

· Highly motivated and achievement oriented



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