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Senior Research Associate

2 months ago

Noida, India Track Opinion Full time

Position Overview: The Senior Research Associate will primarily support our CATI research projects, focusing on conducting telephone interviews, managing team and data collection processes, and ensuring high-quality research outcomes.

Key Responsibilities:

  • Lead CATI Projects: Oversee the design, implementation, and execution of CATI surveys, ensuring adherence to research protocols and objectives.
  • Conduct CATI Surveys: Execute telephone interviews using CATI software to collect data from respondents in accordance with research protocols.
  • Process Improvement: Identify and implement enhancements to CATI processes and methodologies to improve efficiency and effectiveness.
  • Data Management: Enter and manage data accurately in research databases, ensuring data integrity and compliance with quality standards.
  • Quality Assurance: Monitor and verify interview quality, addressing any issues or inconsistencies promptly.
  • Team Management: Supervise and mentor junior researchers and interviewers, providing guidance and support to ensure high performance and development.
  • Project Support: Collaborate with the research team to coordinate survey activities, track progress, and meet project deadlines.

Qualifications:

  • Education: Bachelor’s or Master’s degree in any field.
  • Experience: 1-2 years of experience in CATI research or telephone interviewing and with a proven track record in managing research projects and teams.
  • Skills:
  • Proficiency in CATI software and data management tools.
  • Strong leadership and team management abilities.
  • Strong communication skills and ability to engage with respondents effectively.
  • Detail-oriented with excellent organizational skills.
  • Ability to handle multiple tasks and work efficiently under deadlines.