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Lead Student Success

2 months ago

Bengaluru, India Emertxe Information Technologies Full time

Job Profile: The role of Lead - Student Success will be responsible for managing a team of Student Success Executives, ensuring the overall success of our students through effective counseling, coaching, and support. You will play a pivotal role in shaping student experiences, driving engagement, and ensuring that our students reach their full potential in terms of placements and career outcomes.

Qualifications:

  • Any Degree
  • Certification in counseling or coaching is an added advantage.

Responsibilities:

  • Lead, mentor, and manage a team of Student Success Executives to ensure high-quality support and guidance is provided to students.
  • Oversee the delivery of ongoing support to students, addressing their academic, career, and personal challenges effectively.
  • Develop and implement counseling and coaching strategies that enhance student engagement, performance, and job readiness.
  • Work closely with the technical and placement team to align student coaching activities with career outcomes, helping students achieve their placement goals.
  • Track and evaluate the progress of students, providing feedback and adjustments to ensure continued success.
  • Identify areas for process improvement in student counseling and support, and implement new strategies to improve student experiences.
  • Maintain regular reports on student progress and team performance, using data to drive improvements in student success programs.

Skills:

  • Strong leadership and team management abilities.
  • Excellent communication, counseling, and interpersonal skills.
  • Proven ability to coach / mentor students and drive outcomes
  • Data-driven mindset with the ability to track and improve performance metrics.
  • Ability to work collaboratively across departments and with students from diverse backgrounds.

Experience: 5+ years