Branch Head
2 days ago
Locations: Ahmedabad, Rajkot, Surat, Anand, and Vadodara
Experience Required: 10 to 15 Years (Relevant in Study Abroad Counseling / Operations)
Employment Type: Full-Time
About Just Abroad
Just Abroad is dedicated to fulfilling the dreams of students who aspire to study abroad, primarily focusing on the USA, UK, Australia, and MBBS programs in other countries. Through our committed services, we aim to provide comprehensive guidance, ensuring a seamless and rewarding international education experience.
Job Overview
We are seeking an experienced and visionary Center Head to lead, manage, and expand our Study Abroad counseling services. In this pivotal role, you will oversee day-to-day center operations, manage Business Development Managers (BDMs), and guide a team of counselors dedicated to helping students explore global education opportunities. The ideal candidate will possess in-depth knowledge of admission and counseling processes for countries like the USA, UK, Germany, Australia, and MBBS programs abroad, excellent leadership skills, and a passion for student success.
Key Qualifications and Skills
- Knowledge of study abroad programs (Mandatory)
- Proven expertise in various international education pathways, visa regulations, and admission processes.
- Expertise in the USA, UK, Australia, Germany, and MBBS Abroad
- In-depth understanding of application procedures, requirements, and best practices specific to these regions/programs.
- Strong communication skills (Mandatory)
- Ability to articulate complex information clearly and effectively for diverse stakeholders.
- Advising and counseling skills (Mandatory)
- Demonstrated ability to guide students with personalized advice, addressing individual concerns and aspirations.
- Cultural awareness
- Proficiency in supporting students adapting to new cultural environments, promoting inclusivity.
- Organizational skills
- Capacity to efficiently manage center operations, meet deadlines, and maintain compliance.
- Interpersonal skills
- Skilled in fostering positive relationships with students, parents, educational institutions, and team members.
- Problem-solving skills
- Aptitude for identifying challenges and crafting effective, practical solutions.
- Attention to detail
- Ensuring accuracy in student documentation, program information, and administrative processes.
Roles and Responsibilities
- Leadership and Management
- Oversee day-to-day operations of the center, ensuring seamless service delivery and adherence to organizational standards.
- Provide guidance, training, and mentorship to junior counselors and support staff.
- Manage and collaborate with Business Development Managers (BDMs) to expand the center’s reach and drive business growth.
- Achieve targets for the company by setting performance benchmarks, monitoring progress, and implementing corrective actions when needed.
- Student Counseling and Support
- Conduct advanced counseling sessions to assist students in understanding study abroad options, application processes, and career trajectories.
- Guide students through documentation, visa requirements, and other logistics for successful enrollment in international institutions.
- Resolve escalated student issues, offering practical solutions and expert advice.
- Collaboration and Networking
- Maintain awareness of global education trends, visa regulations, and new program developments.
- Organize seminars, workshops, and orientation sessions to educate students and parents about various study abroad prospects.
- Administrative Oversight
- Monitor and track student applications, maintaining accurate records and comprehensive reports.
- Implement quality control measures to ensure consistency and compliance with organizational and regulatory guidelines.
- Stay updated on changing visa regulations, course offerings, and international education trends.
- Center Growth and Development
- Drive marketing and outreach initiatives to attract prospective students.
- Identify new business opportunities and partnerships that align with the center’s vision.
- Conduct periodic performance evaluations of center staff, implementing improvements and best practices.
Key Performance Indicators (KPIs)
- Lead Conversion Rate: Number of inquiries converted into successful enrollments.
- Outreach Activities: Number of events, seminars, or workshops conducted and partnerships established with schools/colleges.
- Customer Satisfaction Score: Feedback from students and parents post-consultation.
- Follow-Up Timeliness: Percentage of leads followed up within a defined timeline.
- Marketing Campaign Performance: Success of inbound and outbound campaigns in driving inquiries and leads.
Educational Background & Experience
- Bachelor’s degree in Marketing, Business Administration, Communication, or a related field (Required)
- Master’s degree (Preferred but not mandatory)
- A minimum of 10 to 15 years of experience in Study Abroad Counseling or Operations, with a proven track record of leadership.
Perks & Benefits
- Competitive Salary and performance-based incentives
- Opportunities for Professional Development and Training
- Flexible Work Environment and the chance to make a positive impact on students’ lives
Why Join Us
- Impactful Leadership Role: Shape the future of aspiring students, guiding them toward academic and career success abroad.
- Dynamic Environment: Work in a fast-paced setting that encourages continuous learning and collaboration.
- Professional Growth: Lead and mentor a diverse team, enhancing both your leadership skills and the center’s performance.
If you have a passion for international education, proven leadership skills, and a commitment to helping students thrive in global academic environments—especially in the USA, UK, Australia, Germany, and MBBS programs abroad—we invite you to apply for the Center Head – Study Abroad Programs position. Join Just Abroad and be part of a mission that transforms academic dreams into reality.
- Apply Now to take on a pivotal role that empowers students and advances the global footprint of our institution.
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