Senior Data Analyst

4 days ago

Greater Delhi Area, India Chegg Inc. Full time

Role: Senior Data Analyst

Location: New Delhi

Chegg provides individualized learning support to students as they pursue their educational journeys. Available on demand 24/7 and powered by over a decade of learning insights, the Chegg platform offers students AI-powered academic support thoughtfully designed for education coupled with access to a vast network of subject matter experts who ensure quality. No matter the goal, level, or style, Chegg helps millions of students around the world learn with confidence by helping them build essential academic, life, and job skills to achieve success.


Your analysis will provide valuable insights and identify key levers that materially improve how and what we create, as well as how we manage and deliver our content. Strong communication and analytic skills are critical for success in this role. Curiosity, persistence, creativity, and a desire to understand “the why” will make you successful in this role.


Responsibilities

  • Use data and analytical/statistical methods to provide insights into business performance and user journeys and identify areas of leverage
  • Core analytics: derive insights on catalog performance, customer engagement with the catalog, and operational performance and trends
  • Identify key levers in the business and support goal setting process by uncovering trends
  • Lead, conduct, and present ad-hoc analyses to inform operational and roadmap decisions, investments, and organization strategy
  • Lead and perform thoughtful and detailed research and analysis to support business cases and prove/disprove hypotheses
  • Create optimized queries and configurable data models in Excel, Python, and/or R, develop forecast models, develop and implement impactful reports and dashboards.
  • Partner with operations teams, product managers, engineers, and leadership to solve pressing issues
  • Support initiative launches by understanding scope, assessing instrumentation needs and driving insights
  • Ask the hard questions and seek the answers.
  • Open, proactive communication with stakeholders, partners, and team members.


Requirements

  • Curiosity.
  • Critical thinking.
  • Strong analytical skills, organization skills and attention to detail.
  • Ability to problem solve.
  • Experience with large datasets and teasing out timely insights that influence the strategy of the organization.
  • Ability to understand the big picture as well as the fine details.
  • Ability to communicate clearly with every level within the organization.
  • Diligent and consistent ability to follow-through on long, comprehensive projects.
  • Willingness to work flexible/international hours as many stakeholders are international.



Qualifications

  • 5+ years of demonstrated success in analytics with large and complex datasets and schemas.
  • Master’s degree preferred; technical fields preferred (Math, Statistics, Engineering, Economics, etc).
  • Expertise in forecasting/business modeling as well as predictive analysis.
  • Strong analytical and presentation skills.
  • Stellar written and verbal communication skills.
  • Advanced data manipulation, modeling and visualization skills (Python, SQL, Tableau, Databricks, Alation, Amplitude, Kubit, API, Connectors, Excel, Powerpoint)
  • Extensive experience in descriptive and inferential analysis
  • Understanding of Machine Learning concepts
  • Experience working effectively with autonomy as well as within a team environment
  • Implemented insightful and timely monitoring alerts
  • Demonstrated experience data mining and cleansing, ETL data movement, and report and analysis automation/streamlining
  • Ability to pull details from nested data formats/extracts (JSON, Spectrum)

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