Director/Head of Infrastructure Transformation

1 month ago

Pune, India Mancer Consulting Services Full time

Director/Head of Infrastructure Transformation


Experience: 20+ Years

Work Location: Pune


What you’ll do:


  • Build collaborative and open relationships with key stakeholders within the CTO (Chief Technical Office) organization, bank Technology and the business.
  • Represent the requirements of bank Technology within infrastructure related forums to ensure key and required outcomes are met.
  • Understand and communicate internal infrastructure offerings that can be used across the bank technology estate.
  • Actively engage with key infrastructure teams to ensure that solutions are built to the standards and requirements of the bank business and technology teams.
  • Lead both the bank core infrastructure team and a “virtual” team of infrastructure SMEs (Subject Matter Experts) that align to individual asset classes – Setting the strategic direction for teams to meet Objectives and Key Results (OKR)
  • Work closely with Value Stream / Asset Class leads and SMEs to define and implement infrastructure and cloud strategies, allowing business needs to be supported whilst ensuring that costs and other important considerations such as energy efficiency and regulatory requirements are managed.
  • Ensure that a number of Technology controls are managed in line with group expectations – building relationships with control owners and representing bank in a range of control forums.
  • Act as escalation point for infrastructure issues that bank teams are unable to resolve.
  • Work closely with the bank CTO lead to ensure that infrastructure related risks are identified, documented, and managed through to conclusion.
  • Work closely with the Head of bank Production to help build solutions that will enhance stability and resiliency across the estate.
  • Identify key blockers and play a key role in their removal – implementing both tactical and strategic solutions accordingly.
  • Advise and guide the shaping of the infrastructure architecture which underpins the application estate and platforms.
  • Ensure that bank group infrastructure standards are understood and promoted across bank technology.



What you will need to succeed in the role:


  • Experience in leading infrastructure teams and processes, looking for opportunities to simplify, upskill and automate to help improve resiliency and reduce cost.
  • An extensive technical architecture background with detailed knowledge of platforms and underlying infrastructure (Data Centre, Server, Networks, Storage, Database, Desktops, Monitoring, Virtualization, Public Cloud, CI/CD etc).
  • A clear understanding of risk and control actives and escalation processes.
  • Excellent communication skills that ensure clear and concise messaging across all levels of the BANK Technology organization including presentations to the bank IT Exco
  • Ability to translate technical details into easily understood and consumable information that can be shared with non-technical stakeholders.
  • Successfully deliver large scale infrastructure migration activities including the management of Evergreening portfolios.
  • Proven leadership skills with experience of managing virtual teams (located locally and globally).
  • Can clearly define recommendations and influence teams across the group to implement ideas for the betterment of bank Technology and bank.
  • The ability to take a pragmatic risk-based approach to solving problems, whilst ensuring stakeholders are updated accordingly.
  • Drive continuous improvement and service stability for the bank infrastructure and production estate. Looking for opportunities to implement automation and improve processes.
  • Taking accountability and ownership of issues and problems.
  • Have a keen interest in the latest trends and an eagerness to learn about emerging technologies.



Notes from the Meeting with HM:

  • Strong experience in managing large and complex Technology Infrastructure teams.
  • An extensive technical architecture background with detailed knowledge of platforms and underlying infrastructure (Data Centre, Server, Networks, Storage, Database, Desktops, Monitoring, Virtualization, Public Cloud, CI/CD etc).
  • Must have good experience working in Public and Private cloud and understanding of how it operates.
  • Should have good communication and people management skills, should influence teams, should be a Self-starter.
  • Understands business needs by working closely with business.
  • Prefer candidates from Financial/Telecom institutions.
  • Understanding of Devops -CI/CD would be added advantage.
  • Will be managing a team of 25 people approximately.
  • Diversity is highly preferred but non-diverse candidate with strong domain experience and worked in complex Infrastructure/Cloud can be considered.
  • Successfully deliver large scale infrastructure migration activities including the management of Evergreening portfolios.
  • Candidates with short notice is preferred (0 to 90 Days can be considered)

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