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Operations Manager

2 months ago

Ahmedabad, India Vraj:bhoomi Full time

Job Summary:

We are seeking a seasoned Operations Manager with 0 to 2 years of experience to lead, manage, and optimize Vraj: Bhoomi operations.

Key Responsibilities:

- Lead the day-to-day operations for the E-Commerce platform, ensuring efficient order processing, fulfillment, and delivery.

- Oversee and manage the Shopify backend, including inventory updates, product uploads, and sales tracking, ensuring the store runs smoothly.

- Collaborate with logistics teams to optimize supply chain and delivery operations.

- Manage vendor relationships, ensuring timely product availability and inventory accuracy.

- Develop & Monitor performance KPIs related to order fulfillment, shipment accuracy, and customer satisfaction.

- Ensure seamless integration between online and offline operations.

- Collaborate with the technology team to drive automation and enhance system efficiencies.

- Identify and mitigate operational risks and inefficiencies, driving continuous improvement initiatives.

- Manage budget, forecast operational costs, and implement cost-saving strategies.

- Lead, nurture, and develop store staff to align with the operational goals, ensuring a motivated and high-performing team.

- Provide training and support for in-store staff to enhance E-Commerce order handling and customer service.


Qualifications & Skills:

- Bachelor’s degree in Business, Operations Management, or a related field.

- 0 to 2 years of experience in operations management, with a focus on E-Commerce.

- Strong understanding of E-Commerce supply chains, logistics, inventory management, and Shopify.

- Proven ability to lead cross-functional teams and manage third-party vendors.

- Strong communication skills and the ability to drive operational excellence in a fast-paced environment.