Business Change Coordinator

2 months ago


Pune, India Tata Technologies Full time

Knowledge, Skills and Experience

Essential:

  • Degree qualified or equivalent experience
  • Previous experience of Change Management
  • Experience or exposure working on transformational projects
  • Experience of collaboration and cross functional team working
  • Strong stakeholder management skills
  • Exceptional oral and written communication skills
  • Experience of using Microsoft applications; Visio; PowerPoint; Outlook etc
  • Experience of using Atlassian applications, JIRA/Confluence
  • Experience or exposure of agile
  • Virtual team collaboration
  • Good level of English

Desirable:

  • Have a good level of competence across JIRA, Confluence and SharePoint
  • Ability to deliver with urgency

Ability to work with ambiguity


Key Accountabilities and Responsibilities

  • Work with customers, stakeholders, and suppliers to establish high-level solution intent, and the solution intent information models and documentations requirements
  • Work closely with Business Change Manager to determine the Capability Roadmaps and any necessary business process transformation.
  • Identifying stakeholders and end users in scope for deployment activities
  • Work with cross functional key stakeholders to develop project change vision and stakeholder engagement plan
  • Conducting business change impact assessment with relevant senior stakeholders
  • Create/Manage change impact plan/change heat map/change readiness assessments with relevant stakeholders and squad members to prepare for deployment
  • Work closely with Communication Leads to describe the impact of process changes on business roles and relationship to end users
  • Work closely with Business Analysts/HR teams to review organisational impact on job roles/organisation structure
  • Work closely with Super User Network and Trainers to create Training Needs Analysis


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