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Manager- Employee Experience

4 months ago

Bengaluru, India Trianz Full time

About Trianz:


Trianz is a leading-edge technology platforms and services company that accelerates digital transformations at Fortune 100 and emerging companies worldwide in data & analytics, digital experiences, cloud infrastructure and security. The company’s “IP Led Transformations” vision, strategy and business model is based on insights from a recent global study spanning 20 industries+ and 5000+ companies worldwide.



About the Role:


As the Employee Experience Manager, you will be at the forefront of shaping our organizational culture and ensuring that every team member thrives. Your role combines strategic thinking, technology interventions, and a passion for creating an exceptional employee journey.



What You'll Be Doing:


As an Employee Experience Manager, you will play a pivotal role in shaping the overall experience of our employees by leveraging technology interventions. Your mission is to create a positive work environment, enhance engagement, and ensure that our team members thrive throughout their journey with our organization.


1. Technology-Driven Employee Experience:

  • Digital Tools: Utilize digital platforms (e.g., Teams, Zoom, Slack) to enhance communication, collaboration, and productivity.
  • Automation and AI: Leverage automation and artificial intelligence to streamline processes, freeing up time for strategic initiatives.


2. Personalization and Tailoring:

  • Analyze data to personalize experiences for employees:
  • Customized learning paths.
  • Personalized wellness programs.
  • Targeted recognition and rewards.


3. Employee Journey Optimization:

  • Optimize the entire employee lifecycle:


4. Moments That Matter:

  • Identify critical touchpoints (e.g., onboarding, performance reviews) and enhance them using technology.
  • Address pain points (e.g., complex expense reporting) to improve overall experience.


5. Data-Driven Insights:

  • Use analytics to understand employee engagement, sentiment, and performance.
  • Make informed decisions based on data.


6. Cross-Functional Collaboration:

  • Collaborate with HR, IT, and other teams to align technology initiatives with employee experience goals.



What You'll Need:


  • Master's degree in Human Resources, Organizational Psychology, Business Administration, or a related field preferred.
  • Demonstrated experience spanning several years in HR, employee experience, or analogous roles, with a particular emphasis on designing and implementing employee engagement initiatives and fostering effective people management practices.
  • Thorough comprehension of employee engagement principles, best practices, and prevailing trends.
  • Outstanding communication, interpersonal, and influencing skills, coupled with the ability to cultivate relationships across all organizational tiers.
  • Proven track record of spearheading cross-functional initiatives, driving cultural transformation, and coaching managers on people management strategies.
  • Proficiency in thriving within fast-paced, dynamic environments, adeptly managing multiple priorities concurrently.
  • Innate passion for cultivating a positive work culture, enriching the employee experience, and nurturing effective people management practices.