Delivery Head – SAP Practices
1 month ago
- Position Title - Delivery Head – SAP Practices (Manager/Senior Manager)
- Location -Hosur
- Experience - 12 to 19 Years (Similar Experience in mid- or Large enterprise environment)
- Qualification - BE (Computer Science) or ME (Computer Science ) (Full Time Compulsory)
- Reporting to- CITO
- Direct Reporting - Yes (Approx-6 to 8 Employees)
- Industry- FMCG/FMCD /Retail/Manufacturing (Service Industry will not considered).
Key Responsibilities and Technical Skills:-
Delivery Management:-
- Lead the delivery of user requirements through the SAP Hana Software development lifecycle, including initiation, planning, execution, and post-implementation support.
- Collaborate with cross-functional teams, including business stakeholders, IT architects, developers, and infrastructure teams, to ensure seamless application delivery.
- Lead, mentor, and manage a team of SAP professionals responsible for system implementation, maintenance, and support.
Application Strategy and Roadmap:-
- Develop functional strategy and roadmap aligned with the IT Strategy, the Company's business goals, and digital transformation initiatives.
- Identify and evaluate emerging technologies and industry trends to leverage innovative solutions that enhance business processes and user experience.
- Optimize data management and analytics capabilities through SAP Hana to support data-driven decision-making.
- Implement business intelligence and reporting tools to provide insights into organizational performance.
- Maintain the highest standards of data security, compliance, and data governance within the IT environment
Project Management:-
- Manage SAP Solution Development tasks, ensuring timely delivery, budget adherence, and quality standards.
- Define Solution scope, objectives, deliverables, and resource requirements.
- Monitor the progress, identify risks and issues, and implement mitigation strategies to ensure successful project outcomes.
Vendor and Stakeholder Management:-
- Collaborate with external vendors, service providers, and technology partners to effectively manage outsourced development, maintenance, and support activities.
- Build and maintain strong relationships with internal stakeholders, business units, and key users to understand their requirements and align application delivery with business needs.
- Manage vendor relationships, contracts, and service-level agreements.
Application Support and Maintenance:-
- Oversee the support and maintenance of SAP environment, ensuring prompt issue resolution, system enhancements, and adherence to service level agreements (SLAs).
- Implement incident management and problem management processes to minimize application downtime and improve system availability.
- Ensure SAP initiatives are aligned with industry best practices and technological advancements.
- Establish and enforce quality assurance processes and standards to ensure the delivery of robust, reliable, and user-friendly solutions.
- Coordinate testing activities, including functional testing, integration testing, and user acceptance testing, to ensure high-quality deliverables.
- Team Leadership and Development:-
- Provide strong leadership to the SAP team, fostering a collaborative and high-performance work culture.
- Mentor and develop SAP team members, provide guidance on technical and functional aspects, and facilitate skill enhancement and career growth.
Continuous Improvement and Innovation:-
- Drive continuous improvement initiatives to enhance application delivery processes, methodologies, and tools.
- Monitor and evaluate key performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of Solution delivery.
Competencies:-
The ideal candidate must possess the following competencies:-
- Analytical skills
- Strong Interpersonal skills.
- Excellent business acumen
- Effective leadership skills
- Demonstrate knowledge of employee-facing services (personal and group productivity tools, data discovery, intranets, knowledge management, social networks, and technology support)
Key Requirements:-
- Strong functional and technical expertise in SAP Hana ERP is a must
- Strong analytical, project management, and organizational skills
- Positive attitude and maturity to interact with multi-functional and leadership teams are necessary.
- Excellent written and verbal communication skills.
- Ability to work under tight deadlines and to prioritize under pressure.
- Support and drive changes and confront difficult circumstances in creative ways.
Remarks:-
- Looking for stable candidates only (Frequent job changes will be not considered).
- Team Handling is compulsory (Compulsory to handle On Roll Team).
- Strong data analytical skills (Working knowledge of Excel is essential).
- Any SAP Hana certification or equivalent is desirable.
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