Oracle EBS CRM Functional Consultant

2 days ago

Hyderabad, India Oracle Full time

Responsibilities Oracle EBS CRM:

  • The candidate should have 6+ years of experience in Oracle EBS CRM including a minimum 2 years of leadership experience working at a customer facing role. High commitment with their customers is must.
  • Skills - Functional Design, Implementation and Support skills in CRM (Install Base, Depot Repair, Field Service, Mobile Field Service and Service Contracts).
  • Functionally good in development and experience on EBS Modules. Resource should be able to investigate, analyze, design and develop solution for enhancements/developments related to CRM Process Flows.
  • Write functional specifications and coordinate developments with technical team -like MD050.
  • Test and train the users regularly, communicate to the users the status of the enhancement.
  • Report activity to the management and collaborate with functional support in other zones to share information.
  • Solid understanding of full project life cycle and Oracle Implementation methodologies including AIM, OUM.
  • Awareness and exposure to CRM Tables and views.
  • Overview of Experience with multiple Technologies such as: SQL, PL/SQL, Alerts, ADI, Data.


Additional Requirements:

  1. Open to work in shifts
  2. Candidate should have worked on at least two implementation, Upgrade, Roll Out and support projects.
  3. Handling support issues related to Oracle EBS CRM.
  4. Participated in User training.
  5. Customer Gathering Workshops is an added plus.

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