Business Associate

4 weeks ago

Bengaluru, India Furlenco Full time

We are seeking a highly motivated, customer-focused and data driven Business Associate with

strong business fundamentals to join our Strategy team. The Business Associate will play a

critical role in driving customer retention and revenue growth by managing the renewal process

for existing subscribers. This role requires a strong attention to detail, excellent communication

skills, and a passion for delivering exceptional growth.


Job Description-

  • CRM Strategy Development: Develop and implement comprehensive CRM strategies to enhance customer retention, engagement, and satisfaction
  • Loyalty Management: Ideate and manage customer loyalty program from 0 to 1
  • Retention Management: Develop initiatives and strategies aimed at reducing churn, increasing revenue, and increasing customer lifetime value. Review and amend retention rate % assumptions in the forecasts and run scenarios based on impact from additional contributing factors on churn
  • Customer Segmentation and Targeting: Utilize data analytics to segment customers based on behavior, preferences, and lifecycle stage, and tailor communication and offerings accordingly
  • Stakeholder Management: Collaborate closely with external and internal stakeholders (marketing, product, operations, and customer service teams to align CRM initiatives with broader business objectives and ensure seamless execution)
  • Performance Analysis and Reporting: Track, analyze, amend, and report on key metrics related to customer retention, engagement, and revenue, and use insights to inform strategic decisions and continuous improvement. Ability to deep dive into data and present actionable insights
  • Customer Feedback and Insights: Gather and analyze customer feedback to identify pain points, opportunities for improvement, and trends, and advocate for customer-centric initiatives. Leverages data from all aspects of the organization impacting churn (including NPS, customer satisfaction score and customer experience), etc.
  • Query writing and Logical reasoning: Substantial database querying through the use of SQL (Metabase) in order to acquire data necessary for analytical needs. Strong logical reasoning is required to gather the right data for hypothesis testing


Qualifications-

  • 0 to 3 years experience in a high impact analytical role delivering significant business results that utilize strategic and creative thinking, problem solving, and taking individual initiative preferably in the retail/ e-commerce industry
  • 1+ years experience in synthesizing complex information and generate meaningful insights based on analysis of customers’ data and information from primary and secondary research
  • Understanding of customer retention; views the world through cohorts and can demonstrate knowledge of LTV curves and the value of LTV
  • MBA with relevant experience
  • Experience of working on BI tools
  • Ability to work in a fast paced environment under tight deadline
  • Solid business and financial acumen with exceptional analytical and quantitative problem-solving skills

  • Business Development Associate

    4 weeks ago

    Bengaluru, Karnataka, India Provance Business Consulting Private Limited Full time

    Job Title: Business Development AssociateWe are seeking a highly skilled Business Development Associate to join our team at Provance Business Consulting Private Limited.Estimated Salary: ₹250,000 - ₹300,000 per annumCompany OverviewProvance Business Consulting Private Limited is a leading consulting firm dedicated to providing top-notch business...

  • Business Development Associate

    4 weeks ago

    Bengaluru, Karnataka, India Signor Business Solutions Pvt Ltd Full time

    At Signor Business Solutions Pvt Ltd, we are seeking a highly skilled Business Development Associate to join our team. This role is responsible for executing orders on behalf of clients with precision and efficiency.The ideal candidate will be able to confirm trades by end of day, ensuring timely execution and accuracy. Additionally, they will be responsible...

  • Business Associate

    3 weeks ago

    Bengaluru, Karnataka, India Triedge Solutions Full time

    Business Associate **JOB ROLE**: - PROFILE DESCRIPTION- Business Associate Are you somebody who is oozing with passion, bubbling with ideas, don’t want to settle for a 9-5 Job where you will be given a price tag, have a strong bias towards action and inclination towards startup culture? If yes please proceed. JOB TITLE / DESIGNATION: Business...

  • Business Associate

    2 months ago

    Bengaluru, Karnataka, India Triedge Solutions Full time

    **Position**: Business Associate **JOB DESCRIPTION**: - PROFILE DESCRIPTION- Business Associate Are you somebody who is oozing with passion, bubbling with ideas, don’t want to settle for a 9-5 Job where you will be given a price tag, have a strong bias towards action and inclination towards startup culture? If yes please proceed. JOB TITLE /...

  • Sales and Business Development Associate

    1 month ago

    Bengaluru, Karnataka, India XergY Business Excellence Pvt Ltd Full time

    About XergY Business Excellence Pvt LtdXergY Business Excellence Pvt Ltd is an innovative EdTech startup recognized by the Government of India, offering a platform for institutes to showcase their offerings and facilities. Our flagship product, Skoolz, helps parents find the right school, hobby classes, and tuition classes for their children.Job OverviewThis...

  • Business Development Associate

    4 weeks ago

    Bengaluru, Karnataka, India PRAYAN GROUP Full time

    Job OverviewWe are seeking a highly skilled Business Development Associate to join our team at PRAYAN GROUP. As a Business Development Associate, you will play a key role in driving business growth and expansion.

  • Business Operations Associate

    6 months ago

    Bengaluru, India Curriculum Associates Full time

    At Curriculum Associates (CA), we believe a diverse team leads to diversity in thinking, making our products better for teachers and students. If you read this job description, feel energized by what you see here, and believe you could bring passion and commitment to the role, but you aren’t sure you meet every qualification, please apply! Above all, we...

  • Business Development Associate

    7 days ago

    Bengaluru, India Communities Heritage Private Limited Full time

    Company Description Communities Heritage Private Limited was formed with the idea of adding value to the lives of the people who live, work & grow together in Ahmedabad. Role Description This is a full-time on-site role for a Business Development Associate at Communities Heritage Private Limited in Ahmedabad. The Business Development Associate will be...

  • Business Associate

    3 weeks ago

    Bengaluru, India Furlenco Full time

    We are seeking a highly motivated, customer-focused and data driven Business Associate withstrong business fundamentals to join our Strategy team. The Business Associate will play acritical role in driving customer retention and revenue growth by managing the renewal processfor existing subscribers. This role requires a strong attention to detail, excellent...

  • Business Development Associate

    3 weeks ago

    Bengaluru, India Livelong Wealth Full time

    Company DescriptionLivelong Wealth is a company in Bengaluru dedicated to empowering individuals with the knowledge and tools needed for successful financial market navigation. We offer educational courses, algorithmic trading solutions, market signals services, and smallcase investments to investors of all levels. Our mission is to provide expertise, tools,...

  • Business associate

    3 weeks ago

    Bengaluru, India Furlenco Full time

    We are seeking a highly motivated, customer-focused and data driven Business Associate withstrong business fundamentals to join our Strategy team. The Business Associate will play acritical role in driving customer retention and revenue growth by managing the renewal processfor existing subscribers. This role requires a strong attention to detail, excellent...

  • Business Development Associate

    2 months ago

    Bengaluru, Karnataka, India SDU BEVERAGES PRIVATE LIMITED Full time

    We are seeking a highly skilled Business Development Associate to join our team at SDU Beverages Private Limited.The ideal candidate will have excellent communication and problem-solving skills to coordinate with corporate customers for orders and resolve any issues that may arise.As a Business Development Associate, you will be responsible for:Coordinating...

  • Business development associate

    1 month ago

    Bengaluru, India BimaKavach Full time

    Who Are We?Bima Kavach is a one-stop business insurance platform that helps safeguard business risks across various sectors. We’re innovating across the value chain to insure MSMEs and upstarts in India. Backed by prominent investors like Waterbridge, Blume, Arali, and Eximus, we currently serve over 2,500 companies, including notable names such as BSNL,...

  • Business Associates

    2 months ago

    Bengaluru, India Truce Titanium Taurus Full time

    No. of openings: 20 Job role: Business Associates Shift Timings: 10 AM to 7 PM Week off: Sunday / Rotational Qualification: UG or any graduate Walk in Timings: 10AM to 5 PM Languages: English plus Hindi (versant level 5) Training stipend: 300 per day No of training days: 12 to 13 days Salary: Freshers 20k CTC ...

  • Business Associate

    3 weeks ago

    Bengaluru, India Furlenco Full time

    We are seeking a highly motivated, customer-focused and data driven Business Associate withstrong business fundamentals to join our Strategy team. The Business Associate will play acritical role in driving customer retention and revenue growth by managing the renewal processfor existing subscribers. This role requires a strong attention to detail, excellent...

  • Business Associate

    3 weeks ago

    Bengaluru, India Furlenco Full time

    We are seeking a highly motivated, customer-focused and data driven Business Associate with strong business fundamentals to join our Strategy team. The Business Associate will play a critical role in driving customer retention and revenue growth by managing the renewal process for existing subscribers. This role requires a strong attention to detail,...

  • Business Development Associate

    4 weeks ago

    Bengaluru, India Livelong Wealth Full time

    Company Description Livelong Wealth is a company in Bengaluru dedicated to empowering individuals with the knowledge and tools needed for successful financial market navigation. We offer educational courses, algorithmic trading solutions, market signals services, and smallcase investments to investors of all levels. Our mission is to provide expertise,...

  • Business Development Associate

    3 weeks ago

    Bengaluru, India Livelong Wealth Full time

    Company Description Livelong Wealth is a company in Bengaluru dedicated to empowering individuals with the knowledge and tools needed for successful financial market navigation. We offer educational courses, algorithmic trading solutions, market signals services, and smallcase investments to investors of all levels. Our mission is to provide expertise,...

  • Business Development Associate

    3 weeks ago

    Bengaluru, India Livelong Wealth Full time

    Company Description Livelong Wealth is a company in Bengaluru dedicated to empowering individuals with the knowledge and tools needed for successful financial market navigation. We offer educational courses, algorithmic trading solutions, market signals services, and smallcase investments to investors of all levels. Our mission is to provide expertise,...

  • Business Development Associate

    2 months ago

    Bengaluru, India Quizaro ExtendedEdge Full time

    Job Title: Business Development AssociateJob Summary:We are seeking a motivated and results-driven Business Development Associate to join our dynamic team. The Business Development Associate will be responsible for identifying and pursuing new business opportunities, building and maintaining client relationships, and contributing to the overall growth and...