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tele caller

5 months ago

Jodhpur, India Airo shot blast equipments Full time

Key Responsibilities:

• Make outbound calls to potential and existing customers to promote products/services.

• Answer incoming calls from customers to address their inquiries, complaints, or provide information.

• Maintain a thorough understanding of our products/services to provide accurate information to customers.

• Keep detailed records of customer interactions, including feedback, inquiries, complaints, and actions taken.

• Achieve monthly and quarterly targets for calls made and sales/conversions.

• Follow up on leads and ensure timely resolution of customer issues.

• Collaborate with the sales and marketing team to improve outreach strategies.

• Provide exceptional customer service and ensure customer satisfaction.

Qualifications:

• bachelor’s degree preferred.

• Proven experience as a Telecaller or similar customer service/sales role.

• Excellent communication skills, both verbal and written.

• Strong persuasion and negotiation skills.

• Ability to handle rejection and remain motivated.

• Proficient in MS Office.

• Ability to work independently and as part of a team.

• Good time management and organizational skills.

• Freshers are welcome.

What We Offer:

• Competitive salary and performance-based incentives.

• Comprehensive training and development programs.

• Opportunity for career advancement within the company.

• Friendly and supportive work environment.

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