Senior ServiceNow Developer

1 month ago

Pune, India Avatu Private Limited Full time

2-4 years of hands-on implementation experience with ServiceNow ITOM, Event Management,


Discovery, CMDB, Integrations with 3rd party tools using APIs.


- Working knowledge of Infrastructure and Application Monitoring Tools Deployment and Functioning


- Good understanding and knowledge of Cloud and on premises Infrastructure/Applications Hostin g platforms and environments


- College Degree in Information Systems or Engineering or Equivalent technical training/ experience


. -- Experience working on Agile environment preferably Safe.


- Implementation Specialist Trainings accreditation and certifications are desirable in at least one of


the following:


- ServiceNow Discovery


- ServiceNow CMDB


- ServiceNow Event Management


- - 3rd party monitoring tools integrations using APIs


- Formal training and Certification in ITIL v4 Foundation


Roles and Responsibilities:



- As an ITOM Developer focusing on ITOM development and configuration on ServiceNow platform

this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applications.

- The ITOM Developer is comfortable in scripting and coding ITOM solutions, namely Event Management, Discovery, CMDB, Service Mapping and Orchestration


- Good knowledge and experience in Azure VM & IP Discovery, GCP Discovery, Network Discovery,

On-Prem Discovery, Physical Devices Monitoring


- Good knowledge and experience Event Correlation, Event Management & Integration, MedServe

Architecture (Event)


-- Good knowledge and experience in Certificate Integration & Management, Service Operator

Workspace, ServiceNow AD Accounts, Groups, ServiceNow SailPoint & CyberArk, Schedule jobs


- Knowledgeable and familiar in the ServiceNow ITOM features and can lead a customer through

knowledge and requirements discussions for implementing and deploying ServiceNow ITOM,

including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping,

Integrations and Cloud Management.



- Code and Test Scripts and Configuration for ServiceNow Discovery


- Installs and configures ServiceNow MID Servers in customer environments


- Code and Develop customised Patterns, Probes and Sensors for Discovery and Service Mapping.


- Deliver technical workshops on ITOM: Event, Discovery, CMDB, Orchestration, Service Mapping,

Cloud Management


- Expert understanding on import sets and transform maps, working with external data sources,

ServiceNow data mapping


- Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and

dependencies


- Construct manual business service maps with relationships and dependencies


- Ability to write Orchestration workflows


- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system


-- Knowledge and experience in other ServiceNow modules such as ITSM/ITAM/ITBM/CSM/HRSD would be a pluspoint.

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