Founder's Office

3 weeks ago


Gurgaon, Haryana, India AiSensy Full time

About AiSensy:

AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like

Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp. AiSensy

enables seamless customer engagement, marketing automation, and sales acceleration.

Key Highlights:

Enabling 100,000+ Businesses with WhatsApp Engagement & Marketing

400Crores + WhatsApp Messages done between Businesses and Users via AiSensy per

year

Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more

High Impact as Businesses drive 25-80% Revenues using AiSensy Platform

Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+

Angel Investors

Recognized as "CTWA Partner of the Year 2024" by WhatsApp for industry-leading

innovation and impact.

Job Description: We are seeking a detail-oriented and proactive MIS & Business Operations Analyst to join our Founder's Office team. You will handle financial operations, payment reconciliation, MIS reporting, and actively track company-wide reporting, ensuring team accountability towards achieving set OKRs & KPIs . Reporting directly to the founder, you'll highlight inconsistencies, ensure transparency, and drive operational effectiveness.

Key Responsibilities:

  • Prepare, maintain, and enhance MIS dashboards focusing on revenue, payments, and reconciliations.
  • Conduct detailed payment reconciliations across Razorpay, Stripe, internal platform records, and bank statements.
  • Ensure accurate financial reporting, promptly investigating and resolving discrepancies.
  • Regularly track and monitor company OKRs, ensuring all departments report timely and accurately.
  • Identify delays, reporting inconsistencies, or inaccuracies, and escalate them directly to the founder.
  • Provide operational support on special projects and strategic initiatives.
  • Collaborate closely with finance, operations, product, and leadership teams.

Requirements:

  • Bachelor's degree in Commerce, Business, Finance, or related fields.
  • Proven experience (2-5 years) in MIS, financial reconciliation, or business operations roles.
  • Proficiency in Excel (pivot tables, VLOOKUP, basic macros/formulas).
  • Hands-on experience with payment gateways (Razorpay, Stripe) and reconciliation processes.
  • Ability to manage and ensure adherence to reporting processes and timelines.
  • Strong communication skills with the confidence to escalate concerns directly to senior management.
  • Analytical, detail-oriented, and proactive mindset.

Preferred (but not mandatory):

  • Familiarity with SQL for data extraction and analysis.
  • Prior experience in SaaS, fintech, or fast-paced startup environments.
  • Experience with BI tools (Google Data Studio, Power BI, Tableau).
  • Knowledge of subscription-based metrics (MRR, ARR, Churn).

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