Retail and Education Manager

1 month ago

Noida, India Puig Full time

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.


Since 1914, our company’s entrepreneurial spirit, creativity and passion for innovation have made Puig a challenger in the beauty and fashion world.


Present in the fragrances and fashion, makeup and skincare categories, our house of Love Brands generates engagement through great storytelling that connects with people’s emotions and is reinforced by a powerful ecosystem of founders. Puig portfolio includes our brands Carolina Herrera, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Nina Ricci, Byredo, Penhaligon’s, L’Artisan Parfumeur, Kama Ayurveda, Loto del Sur, Charlotte Tilbury, Uriage and Apivita. As well as the beauty licenses of Comme des Garçons Parfums, Christian Louboutin, Benetton, Antonio Banderas and Adolfo Dominguez, among others. In 2022 Puig recorded sales of €3,620 million. Puig sells its products in more than 150 countries and has offices in 30 of them.


Mission

PUIG Prestige Division is looking for a Retail and Education Manager for Brand Rabanne, Carolina Hererra, Nina Ricci, Jean Paul Gaultier, to join our team to plan and oversee the execution of education programs in line with the brand’s strategy to ensure service excellence. You should have a minimum of 4 years professional experience in training and developing brand related products and services. The location of the job will be in Noida.


Key Responsibilities:

  • Plan, design, and conduct trainings (both virtually and on site) to beauty advisors
  • Be inspiring, a strong brand advocate and take charge of integrating beauty advisors through coaching and engagement. Engage with partner BA's online /offline to educate, motivate and share brand vision.
  • Assure proper brand image, merchandising and excellent customer service in the team.
  • Develop country’s training program, in line with the individual brand marketing plans.
  • Foster and drive efficiently the sell-out through ensuring the best technical mastery of brand products in Stores, implementing international programs.
  • Impersonate and transmit brand values to the distribution/ retail channels.
  • Train education team on new modules, engage sales & marketing teams around education
  • Keep an eye on competition and report qualitative feedback from the field - Develop the country’s training program, in line with the marketing plan.
  • Recruit, develop and manage his/her teams. Ensure development of expertise and know-how
  • Build and maintain a network of consultants and artists in the beauty business.


Essential Qualifications:

  • + 10 years of professional training experience, coming from beauty or luxury industry
  • Relevant university degree and/or professional training credentials
  • Able to communicate, train and facilitate workshops in English
  • +5 years experience in Team management
  • Proficiency in Microsoft Office – PowerPoint (advanced), Excel (advanced), Word


Attributes

o Passionate about luxury fashion/beauty

o Strong project management skills, to manage complexity of multiple stakeholders and resources

o Excellent facilitation and training administration skills

o Strong interpersonal and communication skills

o Highly organized and detail-oriented

o Self-starter, independent, result oriented and resourceful

o Agile and resilient to changes and tight timelines

o Curiosity to learn with a positive learning and team player mindset


At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

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