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Infinidat Storage Engineer

2 months ago


Chennai, India LION & ELEPHANTS Consultancy Pvt Ltd Full time

Job Title: Infinidat Storage Engineer

 

Job Domain: Storage EMC PowerMAx/VNX/Unity

Workplace type: Hybrid – US Shift

Job location: Chennai, Noida

Job description:

Responsibilities :-

Adhering to SLAs defined by the business/client

Mentoring team members and training them for newer features/technologies

Guiding team members in case of Technical/Operational Problems and Issues

Reporting to the Track Lead / Team Lead for technical and operational activities

Handling tickets/ Incidents

Performing root cause analysis for severity 1 issues

Planning and Implementing Change Requests

Suggesting, Planning/Testing of new technologies and design changes as and when applicable

Applying patches/upgrades to maintain security level

Improves and maintains customer and employee satisfaction

Monitoring and maintaining SLA requirements by the team members

Suggesting patches/upgrades to maintain security level

Troubleshooting technical issues related and handling escalations from the team members

Ensuring that the processes are adhered to while working on any problem, incident & change request

Oversees and is responsible for successful completion of Installation, configuration and migration

Improve and maintain customer and employee satisfaction by the way of quality on day to day tasks

Understanding of Multi-Geo support environment and ensuring that the team is in-line to the industry standereds

Responsible for building and maintaining test environment

Working on Testing/Auditing/Processes as required from time to time

Identify Skills Gap and plan for training and knowledge updating

Prepare onboarding plan for all new members coming to the team for training and KT

 

Technical Requirements

 

 

 

Administration & implementation knowledge on EMC Storage and SRDF Replication/Mirror View.

Possess in-depth knowledge and experience using EMCVMAX, Unity, VNX, Replication technologies and Migration services of SAN infrastructure.

Good knowledge on multi pathing administration of UNIX, Linux (RHEL), Windows, HP OS.

Good working knowledge on storage virtualization.

Hands on experience on FC SAN Switches, Manage fibre switches/directors from Cisco, Brocade and Mcdata (Zoning / VSANs / FCIP / ISL setup )

Expert skills in Storage Performance fine tuning, Availability, Reporting and Capacity Management.

Expert skill on Migration tools like Open Replicator/ PPME or any other tools.

Able to handle and troubleshoot hardware issues on Storage Environment and co-ordinate with multiple teams as a single point of contact.

Posses good working knowledge of storage analysis, testing, POC, system software, ability to provide root cause analysis to the customer

Administration & Troubleshooting skills on Ionix ControlCenter, Performance manager, Storage Scope.

Working Experience on EMC VMAX/POWERMAX/VNX/UNITY Storage Provisioning , Mirror View/SRDF/Time Finder, EMC Power Path, EMC Solution Enabler, Brocade/CISCO SAN Switches, EMC Control Center and EMC Unified storage tools.

Proficiency in using Dell EMC Unisphere and other storage management tools.

Strong knowledge of RAID, thin/thick provisioning, tiering, and data deduplication.

Experience with data protection technologies such as replication, snapshots, and backups.

Scripting skills (PowerShell, Python) for automation.

Understanding of networking concepts related to storage (iSCSI, FC, NFS, SMB).

Develop and maintain disaster recovery plans for storage systems.

Configure and manage remote replication for disaster recovery using Dell EMC RecoverPoint.

Perform regular disaster recovery drills and update plans based on test results.

Good knowledge on Best practices for storage administration, projects and migration stratergies.

 

Soft Skills

 

 

 

Excellent communication and conversation skills (Verbal and Written)

Good documentation skills

Good working knowledge on MS OFFICE (Including MS Project and Visio)

Should have a Enterprise customer handling skills

Able to handle unforeseen situations

High level of acceptance

Can drive HCL’s value and its methodology

 

Other Skills / Experience

 

 

 

Should be worked on Production systems

Datacenter understanding

Experience in training new team members

Working Knowledge on Remedy or any other ticketing client

Experience in training new team members

Should be familiar with ITIL processes

Experience with Storage Migration, Installation, Upgrades and Patching

Other Storage skill set will be an Added advantage.

Years of Experience

 

 

 

Total       : 6-14 Years of relevant IT experience

Relavant :  Minimum of 5-8 yrs in EMC Storage Administration / Support