Learning And Development Specialist
3 weeks ago
As a Learning & Development Executive, you will play a crucial role in designing, implementing, and learning and development programs for the organization. You will work closely with Training manager, subject matter experts, and other stakeholders to identify training needs, develop training materials, and deliver effective learning experiences. Your primary goal will be to enhance the skills, knowledge, and performance of AVASO employees, ultimately improving customer satisfaction and operational efficiency.
Experience: 3-5 years of experience.
Responsibilities:
Training Needs Assessment:
- Identify and align L&D touchpoints with business requirements across the entire Zone, collaborating with key stakeholders.
- Conduct assessments, surveys, and
- Liaising with managers to determine training needs and schedule training sessions.
- Analyze data and feedback to prioritize training initiatives and develop targeted learning solutions.
Learning Program Development:
- Design and develop comprehensive learning programs, including curriculum, course content, and training materials.
- Utilize various instructional techniques and delivery methods (e.g., e-learning, instructor-led training, workshops) to cater to different learning styles.
- Create engaging and interactive training materials, such as presentations, job aids, videos, and online modules.
- Conduct workshops, individual training sessions etc.
Training Delivery and Facilitation:
- Deliver training sessions and workshops, ensuring effective knowledge transfer and skill development.
- Facilitate engaging and interactive learning experiences that promote active participation and knowledge retention.
- Utilize technology and multimedia tools to enhance training delivery and engagement.
Performance Evaluation and Feedback:
- Develop evaluation methods in collaboration with Business Partners and tools to assess the effectiveness of training programs.
- Conduct post-training assessments and gather feedback to measure the impact of training and identify areas for improvement.
- Provide constructive feedback and coaching to individuals and teams to enhance their performance and ensure continuous development.
Program Administration and Management:
- Coordinate logistics for training sessions, including scheduling, venue arrangements, and participant registration.
- Maintain training records and documentation, ensuring accuracy and compliance with applicable policies and regulations.
- Stay updated with industry trends, best practices, and emerging technologies in learning and development.
Qualifications:
- Bachelor’s degree in human resources, Education, Training, or a related field. A relevant master’s degree is a plus.
- Strong instructional design and curriculum development skills, with a solid understanding of adult learning principles and training methodologies.
- Proficiency in utilizing various training delivery methods and technology-enabled learning tools.
- Excellent facilitation and presentation skills, with the ability to engage and motivate learners.
- Strong project management and organizational abilities to manage multiple training initiatives simultaneously.
- Analytical mindset with the ability to gather, interpret, and utilize data for decision-making and program improvement.
- Excellent communication and interpersonal skills to collaborate effectively with stakeholders at all levels.
- Familiarity with learning management systems (LMS) and e-learning platforms.
- Knowledge of SAP SuccessFactors and integration of AI in training is preferred and a plus.
- Experience in training budget and training cost analysis and calculation is a plus.
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