Business Analyst
4 months ago
Job Summary: We are seeking a highly motivated and detail-oriented Business Analyst to join our Delivery and Configuration Team. The ideal candidate will play a critical role in ensuring the successful delivery and configuration of our solutions to clients, ensuring that our platform meets their specific needs and requirements. This position requires a blend of analytical skills, project management capabilities, and a strong understanding of technical configurations.
Key Responsibilities:
Client Engagement:
- Collaborate with the client success team to gather and document their requirements.
- Conduct detailed business analysis to understand client needs and translate them into technical specifications.
Solution Delivery:
- Work closely with the development team to ensure accurate implementation of client requirements.
- Oversee the configuration and customization of the VMock platform to align with client specifications.
- Ensure timely and successful delivery of solutions, meeting quality standards and client expectations.
Project Management:
- Manage multiple projects simultaneously, ensuring they are delivered on time and within scope.
- Develop project plans, timelines, and milestones, and monitor progress against them.
- Coordinate with cross-functional teams to ensure seamless delivery and configuration processes.
Testing and Quality Assurance:
- Develop and execute test plans to ensure the functionality and performance of delivered solutions.
- Identify and resolve any issues or discrepancies during the testing phase.
Documentation and Training:
- Create comprehensive documentation for configurations, processes, and delivered solutions.
- Provide training and support to clients on using the VMock platform effectively.
Continuous Improvement:
- Identify opportunities for process improvements and contribute to the development of best practices.
- Stay updated with industry trends and advancements to enhance the delivery and configuration processes.
Skills & Qualification:
- Bachelor’s degree from top Delhi University colleges.
- 0-3 years of work experience in business analysis, data analysis, research etc.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to engage effectively with clients and internal teams.
- Business Acumen: Having business smartness coupled with strong understanding of business concepts.
- Computer Skills: Proficiency in word processing, spreadsheets (excel) and PowerPoint.
- Initiative: Ability to work with limited supervision within a team with high-level of individual initiative.
- Detail-orientation with strong organisational skills and the ability to manage multiple projects simultaneously.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Familiarity with SaaS platforms.
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