Senior Salesforce Service Cloud Specialist
3 weeks ago
Job Title: Senior Salesforce Service Cloud SpecialistLocation: Remote WorkEmployment Type: Full-TimeAbout the RoleWe are looking for an experienced Senior Salesforce Service Cloud Specialist to lead the design, implementation, and optimization of Salesforce Service Cloud solutions. The ideal candidate will have deep expertise in Service Cloud features, excellent problem-solving skills, and the ability to work closely with business stakeholders to deliver scalable and high-performing customer service solutions.Key ResponsibilitiesLead end-to-end implementation, customization, and enhancement of Salesforce Service Cloud.Work closely with business teams to gather requirements and convert them into technical specifications.Design scalable and optimized solutions covering:Case ManagementOmni-Channel RoutingKnowledge BaseCTI IntegrationsService ConsoleEntitlements & SLAsEmail-to-Case, Web-to-CaseDevelop and maintain custom Salesforce configuration including Flows, Validation Rules, Process Builder, and Automation.Collaborate with development teams for Apex, LWC, Triggers, and Integration requirements.Conduct impact analysis, troubleshoot platform issues, and ensure adherence to best practices.Lead UAT, end-user training, and deployment activities.Act as a subject matter expert for Service Cloud, ensuring platform stability and performance.Manage enhancements through Agile/Scrum methodologies.Required Skills & Qualifications6+ years of Salesforce experience with strong expertise in Service Cloud.Hands-on experience with:Omni-ChannelService ConsoleCase Management lifecycleKnowledge ArticlesFlows and Salesforce AutomationStrong understanding of Salesforce security model, data model, and integration patterns.Experience with Apex, LWC, or ability to work with development teams for customization.Salesforce Service Cloud Consultant Certification is highly preferred.Strong communication, stakeholder management, and documentation skills.Ability to work in fast-paced environments and lead solution discussions.Preferred SkillsExperience with Marketing Cloud or Sales Cloud is a plus.Knowledge of integration platforms (MuleSoft, REST/SOAP APIs).Exposure to Field Service Lightning (FSL) is an added advantage.Experience working with multi-country/global deployments.
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Senior Salesforce Service Cloud Specialist
3 weeks ago
India Info Services Full timeJob Title: Senior Salesforce Service Cloud Specialist Location: Remote Work Employment Type: Full-Time About the Role We are looking for an experienced Senior Salesforce Service Cloud Specialist to lead the design, implementation, and optimization of Salesforce Service Cloud solutions. The ideal candidate will have deep expertise in Service Cloud features,...
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Senior Salesforce Service Cloud Specialist
3 weeks ago
India Info Services Full timeJob Description Job Title: Senior Salesforce Service Cloud Specialist Location: Remote Work Employment Type: Full-Time About the Role We are looking for an experienced Senior Salesforce Service Cloud Specialist to lead the design, implementation, and optimization of Salesforce Service Cloud solutions. The ideal candidate will have deep expertise in Service...
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Senior Salesforce Developer
3 weeks ago
India Cloud Epitome Full timeWe’re Hiring – Senior Salesforce Service Cloud Developer! Location: Hyderabad or Remote Shift: Second Shift (till 12:30 AM IST) Experience: 5+ Years (Immediate Joiners Preferred) Job Description We are looking for a Senior Salesforce Developer who can lead development efforts, high-quality Salesforce solutions. The ideal candidate will have strong...
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Senior Salesforce Developer
3 weeks ago
India Cloud Epitome Full timeWe’re Hiring – Senior Salesforce Service Cloud Developer!Location: Hyderabad or RemoteShift: Second Shift (till 12:30 AM IST)Experience: 5+ Years (Immediate Joiners Preferred) Job DescriptionWe are looking for a Senior Salesforce Developer who can lead development efforts, high-quality Salesforce solutions. The ideal candidate will have strong Service...
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Salesforce Marketing Cloud
6 days ago
India NSKH Tech Full timeJob Description Job Title: Salesforce Marketing Cloud & Data Cloud Specialist Experience: 710 Years Location: Remote Employment Type: Cotract Job Summary We are looking for an experienced Salesforce Marketing Cloud & Data Cloud Specialist with 710 years of hands-on expertise across Marketing Cloud, Data Cloud (CDP), and cross-cloud integrations. The ideal...
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Salesforce Senior Developer
4 weeks ago
Hyderabad, India NTT DATA North America Full timeJob Description We are seeking an experienced and highly skilled Salesforce Senior Developer to play a critical role in the design, development, and implementation of our Service Cloud platform. The ideal candidate will have a deep understanding of Salesforce best practices, a strong background in Apex, Lightning Web Components (LWC), and integrations, and a...
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Success Architect-Sales Cloud
4 days ago
Hyderabad, India Salesforce Full timeJob Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...
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Senior Product Manager
2 weeks ago
Bengaluru, India Salesforce Full timeJob Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...
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india beBeequality Full timeSenior Quality Assurance Specialist for Salesforce EcosystemsWe are seeking a highly skilled and experienced Senior Quality Assurance Specialist to join our team.Job Description:As a Senior Quality Assurance Specialist, you will be responsible for ensuring the quality of our Salesforce ecosystem, powering seamless experiences across multiple platforms. You...
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Chennai, India Xerago Full timeJob Description Position Overview We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activitiesranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring...
