Senior Salesforce Service Cloud Specialist
7 hours ago
Job Title: Senior Salesforce Service Cloud SpecialistLocation: Remote WorkEmployment Type: Full-TimeAbout the RoleWe are looking for an experienced Senior Salesforce Service Cloud Specialist to lead the design, implementation, and optimization of Salesforce Service Cloud solutions. The ideal candidate will have deep expertise in Service Cloud features, excellent problem-solving skills, and the ability to work closely with business stakeholders to deliver scalable and high-performing customer service solutions.Key ResponsibilitiesLead end-to-end implementation, customization, and enhancement of Salesforce Service Cloud.Work closely with business teams to gather requirements and convert them into technical specifications.Design scalable and optimized solutions covering:Case ManagementOmni-Channel RoutingKnowledge BaseCTI IntegrationsService ConsoleEntitlements & SLAsEmail-to-Case, Web-to-CaseDevelop and maintain custom Salesforce configuration including Flows, Validation Rules, Process Builder, and Automation.Collaborate with development teams for Apex, LWC, Triggers, and Integration requirements.Conduct impact analysis, troubleshoot platform issues, and ensure adherence to best practices.Lead UAT, end-user training, and deployment activities.Act as a subject matter expert for Service Cloud, ensuring platform stability and performance.Manage enhancements through Agile/Scrum methodologies.Required Skills & Qualifications6+ years of Salesforce experience with strong expertise in Service Cloud.Hands-on experience with:Omni-ChannelService ConsoleCase Management lifecycleKnowledge ArticlesFlows and Salesforce AutomationStrong understanding of Salesforce security model, data model, and integration patterns.Experience with Apex, LWC, or ability to work with development teams for customization.Salesforce Service Cloud Consultant Certification is highly preferred.Strong communication, stakeholder management, and documentation skills.Ability to work in fast-paced environments and lead solution discussions.Preferred SkillsExperience with Marketing Cloud or Sales Cloud is a plus.Knowledge of integration platforms (MuleSoft, REST/SOAP APIs).Exposure to Field Service Lightning (FSL) is an added advantage.Experience working with multi-country/global deployments.
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Senior Salesforce Service Cloud Specialist
4 hours ago
India Info Services Full timeJob Title: Senior Salesforce Service Cloud Specialist Location: Remote Work Employment Type: Full-Time About the Role We are looking for an experienced Senior Salesforce Service Cloud Specialist to lead the design, implementation, and optimization of Salesforce Service Cloud solutions. The ideal candidate will have deep expertise in Service Cloud features,...
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Senior Salesforce Service Cloud Specialist
3 hours ago
India Info Services Full timeJob Description Job Title: Senior Salesforce Service Cloud Specialist Location: Remote Work Employment Type: Full-Time About the Role We are looking for an experienced Senior Salesforce Service Cloud Specialist to lead the design, implementation, and optimization of Salesforce Service Cloud solutions. The ideal candidate will have deep expertise in Service...
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Senior Technical Consultant
2 weeks ago
Bengaluru, India Salesforce Full timeJob Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...
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Senior Salesforce Developer
2 days ago
India Cloud Epitome Full timeWe’re Hiring – Senior Salesforce Service Cloud Developer! Location: Hyderabad or Remote Shift: Second Shift (till 12:30 AM IST) Experience: 5+ Years (Immediate Joiners Preferred) Job Description We are looking for a Senior Salesforce Developer who can lead development efforts, high-quality Salesforce solutions. The ideal candidate will have strong...
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Senior Salesforce Developer
2 days ago
India Cloud Epitome Full timeWe’re Hiring – Senior Salesforce Service Cloud Developer!Location: Hyderabad or RemoteShift: Second Shift (till 12:30 AM IST)Experience: 5+ Years (Immediate Joiners Preferred) Job DescriptionWe are looking for a Senior Salesforce Developer who can lead development efforts, high-quality Salesforce solutions. The ideal candidate will have strong Service...
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Salesforce Senior Developer
7 days ago
Hyderabad, India NTT DATA North America Full timeJob Description We are seeking an experienced and highly skilled Salesforce Senior Developer to play a critical role in the design, development, and implementation of our Service Cloud platform. The ideal candidate will have a deep understanding of Salesforce best practices, a strong background in Apex, Lightning Web Components (LWC), and integrations, and a...
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Salesforce Revenue Cloud Developer
4 weeks ago
Pune, India Sierra Cloud Full timeJob Description Company Description Our mission at Sierra Cloud is simpleput customer and user experience at the heart of all of our implementations to help our customers maximize user adoption and elevate the customer experience to the peak. With over 10 years of Salesforce implementation best practices, we are dedicated to driving value and success for our...
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Senior Salesforce Technical Architect
2 weeks ago
Hyderabad, India Salesforce Full timeJob Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...
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Success Architect/Senior Success Architect
2 weeks ago
Hyderabad, India Salesforce Full timeJob Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...
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Salesforce Service Cloud
2 weeks ago
india Photon Group Full timeDescriptionSalesforce Service Cloud / Experience Cloud Dev -Responsibilities:Designing and implementing solutions using Community Cloud functionality. Supporting solutions for an employer/employee portal and employer registration process. Determine the appropriate approach to manage CMS content supporting multiple languagesThe individual in this position...
