Business Analyst
4 weeks ago
NP- 30 days to Immediate Joiner
Must Have :-
PoS Machine Process, Merchant Acquiring, Merchant Onboarding, JIRA, Credit Card Aquiring
JD
Business Requirement Analysis: Gather and analyze business requirements for enhancements and new features within GTB
Stakeholder Collaboration: Working closely with various stakeholders, including clients, product managers, and development teams, to ensure alignment with business
User Story / BRD Preparation: Create detailed user stories/BRD’s and use cases that outline system functionalities
Data Analysis: Analyze and interpret data related to corporate banking transactions and customer behavior to identify trends
Change Management: Assess the impact of changes on existing processes
Documentation: Maintain comprehensive documentation of business requirements and use them accordingly
User Training: Assist in the development and delivery of user training materials to ensure successful adoption of new portal
User Experience (UX) Improvement: Collaborate with UX designers to enhance the overall user experience of the online banking
Product Knowledge: Possess a deep understanding of the corporate online banking and Cash management products and stay updated on industry
Reporting: Create reports and provide insights to management on project progress, key performance indicators, and areas for improvements
Agile / Waterfall Methodology: Work within Agile or Waterfall methodologies to ensure efficient project management
Continuous Improvement: Continuously seek opportunities to optimize the corporate online banking portal for improved user satisfaction and operational easiness
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