Business Analyst

4 weeks ago


Karnataka, India Expleo Group Full time

NP- 30 days to Immediate Joiner


Must Have :-

PoS Machine Process, Merchant Acquiring, Merchant Onboarding, JIRA, Credit Card Aquiring



JD

Business Requirement Analysis: Gather and analyze business requirements for enhancements and new features within GTB

Stakeholder Collaboration: Working closely with various stakeholders, including clients, product managers, and development teams, to ensure alignment with business

User Story / BRD Preparation: Create detailed user stories/BRD’s and use cases that outline system functionalities

Data Analysis: Analyze and interpret data related to corporate banking transactions and customer behavior to identify trends

Change Management: Assess the impact of changes on existing processes

Documentation: Maintain comprehensive documentation of business requirements and use them accordingly

User Training: Assist in the development and delivery of user training materials to ensure successful adoption of new portal

User Experience (UX) Improvement: Collaborate with UX designers to enhance the overall user experience of the online banking

Product Knowledge: Possess a deep understanding of the corporate online banking and Cash management products and stay updated on industry

Reporting: Create reports and provide insights to management on project progress, key performance indicators, and areas for improvements

Agile / Waterfall Methodology: Work within Agile or Waterfall methodologies to ensure efficient project management

Continuous Improvement: Continuously seek opportunities to optimize the corporate online banking portal for improved user satisfaction and operational easiness



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