Windows Administrator

4 weeks ago

Bangalore Urban, India PhonePe Full time

L1: Windows Administration

● Good knowledge of Windows/Linux Administration and troubleshooting.

● Exposure to VPN, Network connectivity issues, User access.

● Good understanding of how to troubleshoot Application related issues.

● Good understanding/knowledge to create Documentations.

● Fast learner.

● Knowledge in Azure is an advance.

● Scripting knowledge i.e. Powershell, Windows script.

● Knowledge of Microsoft Azure (IaaS, PaaS) and the Microsoft server environment.

● Knowledge in Virtualisation.

● Monitor and maintain Windows Server operating system.

● Familiarity with networking topology concepts.

● Good to have at least 1 Azure certification (Administrator, Developer or Architect)

● 1+ years of relevant work experience with Cloud administration / automation

(Knowledge).

Roles & Responsibilities:

● Troubleshooting technical problems on a 1st line support.

● Identifying the issue and addressing /escalating the issue to the right SPOC and work

with relevant SPOC to publish RCA.

● Monitoring and Alerting will be BAU activities.

● Participate in escalations and outage bridges. Ensure accurate outage status alerts are

actioned on a timely basis.

● Document SoP of the Environment.

● Monitor overall system and infrastructure availability.

● Ensures that systems, processes and methodologies are maintained/followed to ensure

effective monitoring, control and support of service delivery.

● Participate in upgrades needed to maintain service levels.

● Participates in DR/BCP activities of the cloud setup.

● Reports the activities/challenges faced on a day-to-day basis. And escalate the

impact/impact and communicate accordingly

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