Project Coordinator-Program Success

2 weeks ago

Pune, Maharashtra, India Prometheus Consulting Services. Full time

Hi Folks.....

We are Hiring .....

Experience- 5-7 yrs

Location - Pune

Work Model - Hybrid

Experience with Salesforce is a Plus

Excel knowledge is a MUST

Key Requirements and Responsibilities:

  • Supporting the execution of client programs, in partnership with Associate Consultants, Consultants, or Senior Consultants, undertaking activities including but not limited to:
  • Collaborating on and documenting program project timelines;
  • Scheduling and coordinating meetings with Clients and with Internal Stakeholders;
  • Managing client facing Open Items trackers, including collaborating with cross-functional teams to gather required updates;
  • Providing ongoing project updates to internal and external stakeholders, including providing program status updates and program progress reporting;
  • Coordinating tasks with Supplier Success, Data Support, and other Professional Services groups as necessary, reviewing work for quality control;
  • Develop and maintain, in collaboration with appropriate stakeholders, customized process work instructions to support other Professional Services team members in the execution of non-standard activities for assigned client(s);
  • Planning and executing supplier outreach to collect compliance data from supply chain third party clients;
  • Analyzing program results and supply chain responsiveness to identify additional program strategies and opportunities for improvement, and relaying these opportunities accordingly;
  • Supporting the preparation of client presentations, including sourcing and analyzing appropriate data.
  • Possess intermediate regulatory knowledge in order to consult with clients in program direction;
  • Use Assent's internal resources, including our software, to proactively respond to a variety of client queries both over the phone and electronically;
  • Keep informed and up-to-date with Product releases and regulatory updates in order to best support Assent's clients;
  • Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent Compliance.

Your Knowledge, Skills and Abilities

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications,

  • Excellent oral and written communication skills in English - you communicate clearly, concisely and with tact, additional languages are considered an asset;
  • A University, College and/or Post Graduate Certificate in a related area of study or equal working experience;
  • Minimum of 1-2 years related work experience in customer success, project management, and/or consulting roles, or an equivalent/transferrable field;
  • Working knowledge of consultative customer management and/or project management roles;
  • Experience working in a technology/SaaS and/or a Professional Services organization would be considered an asset;
  • Solid interpersonal skills - you are able to build stable relationships in a collaborative environment with a diverse group of stakeholders - internally and externally;
  • Solid Microsoft Excel skills - you know how to harness the power of pivot tables and lookup functions for data management and analysis;
  • Excellent time management and organizational skills - ability to effectively prioritize and execute on several asks for many different client accounts and internal stakeholders;
  • You have an insatiable thirst for knowledge - you are motivated to learn and keep yourself up-to-date with regards to changing regulations;
  • You possess maturity, poise and professionalism;
  • You are emotionally intelligent - you are self-aware, can see things from various points of view, and self-regulate;
  • You are intellectually curious with excellent problem-solving skills;
  • You anticipate, understand, and respond to the needs of others and are proactive about communicating;
  • You are a strong team player, are always willing to lend a helping hand, and are motivated to contribute your expertise to a diverse pool of resources to support business goals;
  • You are a critical thinker and can suggest, implement, and support efficient and effective operations;
  • You have grit- you are conscientious, will always work towards providing solutions over excuses and are dedicated to achieving excellence and driving results;
  • You are open to feedback, coachable and always striving to self-improve;
  • You are proficient in the use of MS Office Suite and Google Applications and other Office Productivity tools.

Interested candidates can mail at - akankha@prometheusconsulting.in

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