Network Operations Center Engineer

1 month ago


Noida, India Prometheus Consulting Services. Full time

Hiring for global entertainment and gaming content creation company..


Location: Noida

Work Mode: 5 days work from office

Shift: Rotational Shift

Experience Required: 6-10 years

"Diversity Role"


Mandatory Skills: LINUX , Jenkins, Kubernetes


Roles and Responsibilities:


  • 24x7 proactive monitoring and support of the live and staging infrastructure
  • Investigate and react to any live issues that occur.
  • Prepare and execute periodic releases both infrastructure and software.
  • Act as an escalation point for issues flagged through customer channels.
  • Partake in the design and improvement of processes and activities related to the role.
  • Handle service requests, incident problems and change requests in line with ITIL v4 best practice.



Required Skills and Experience:


  • 6 years experience in a technical support / operational role
  • All-round, with broad scope technology knowledge, specifically Linux.
  • Strong communication skills, both written and verbal, capable of gathering and delivering information to both technical and non-technical stakeholders.
  • A working knowledge of monitoring tools, both event management and metrics
  • Good problem-solving method and approach
  • Evidence of accountability and ownership when managing incidents.
  • Ability to analyse logs and troubleshoot issues.
  • Excellent attention to detail and organizational skills
  • Docker/Kubenetes experience
  • Virtualization – Open Stack, VMWare
  • Cloud Platform experience – Google GK, Amazon EKS
  • Experience with code repositories GitHub/GitLab
  • Experience with CI/CD pipelines
  • Experience with DNS/HTTPS certificates.
  • Experience with orchestration tools Ansible and Ansible Tower.
  • Experience with event workflow ticketing systems, for example Zendesk / Jira


Applicants can apply on: akansha.prometheus@gmail.com



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