servicenow developer

1 day ago

Bengaluru, India Tata Consultancy Services Full time

Greetings from TCSCome and join us for an exciting career with TCSTCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul.We are arranging a Virtual interview Drive at below mentioned details, please proceed with this job posting.Required Technical Skill Set -CSM Developer Date: - 06-Nov-25Experience Range : 5+ YearsLocation- PAN INDIAInterview mode - VirtualEssential Duties & Responsibilities: (Detailed Description)Experience supporting Customer Service organizations (3+ years)Develops UI forms, fields, notifications, and workflowsMaintains JavaScript server/client codeBuilds reports, gauges, and home pagesMaintains service level agreement (SLA) data and monitors SLA workflowsCreates new service catalog requests and items with variablesCreates, monitors, modifies, and publishes workflows with approvalsSearches, populates, and customizes the CSM knowledge base(s)Creates access control rulesKnowledge of ServiceNow applications and interrelationshipsExperience with implementing ServiceNow processes and functionsExperience with Service Management and related tools-Familiarity with web applications, networks, protocols, and email (SMTP, POP3).Integration experience with CRM and ERP systemsWeb Services integration experienceCertified System Administrator [CSA]ServiceNow CSM Fundamentals

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