Smart communication Technical Lead

1 day ago

Bengaluru, India Tata Consultancy Services Full time

Greetings from TCS


TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project.


Position: Smart communication Technical Lead/Consultant

Experience: 5+years

Location: Pan India


Key Responsibilities:

  • Understand the SDLC model and what your specific activities are in designing and then delivering a solid, robust application;
  • Enhance coding and source code development standards;
  • Design and develop code that is clean, understandable, maintainable and extensible;
  • Design, develop and implement test plans to accurately test the application code, functions, modules and program;
  • Encourage maintenance of detailed and accurate documentation per our standards;
  • Key contributor to the project estimation process reviewing and challenging where necessary, estimates for tasks;
  • Overseeing deployment of software components through non-production environments and where applicable into production and/or hand over to the relevant release team;
  • Pro-actively identify and recommend application improvements as part of the development or support activities and provide advice in situations where subtle changes to requirements yield savings in software development cost or application efficiency/performance;
  • Liaise with business system owners directly (where required) to refine requirements and provide guidance


Skills Required:


  • Ideal candidate should have excellent CCM development experience with strong interpersonal/communication skills.
  • 5+ years using Smart COMM
  • Sound knowledge of SMARTCOMM Suites of Products
  • Sound knowledge of Smart Communications Appliance Configuration and Deployment Models (Cloud/Hybrid).
  • Experience in working on projects where Smart Communication/Thunderhead integrated with up-streams and external integrations.
  • Hands-on experience in designing and developing channel (Print, web/html, email, archive, SMS, Fax etc.) communication is added advantage.
  • Experience in integration of Smart COMM with Guidewire or upstream is added advantage.
  • Sound knowledge of SMARTCOMM(Thunderhead) Suits of Products – Advanced Template Designer (Business Content Studio and Admin), Data Modeler (Business Object Studio), Review Now, Interview Now and Dashboard
  • Sound knowledge about Smart COMM Modules - Data Modeler, Advanced Template Designer and Web Editor
  • Good knowledge about Smart Communication API's
  • Should be well versed with preparation of the XML data schema and their mapping to business data objects.
  • Hands on experience with template authoring, recognizing common graphical elements, information blocks, layouts, style sets, variable data requirements and functional similarity.
  • Should be well versed in creation of Static Layouts for Print and Responsive Layouts for Web
  • Good technical knowledge in creating Simple, Scriptable Batch Config/Template Selector and Output Configurations for post processing.
  • Expertise in Java/J2EE, JSON, Web services is desirable.

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