Senior Analyst

4 weeks ago

Bengaluru, India AB InBev India Full time

This role is based out of AB InBev GCC - supporting BU India business.


Primary purpose:

Responsible for managing the day-to-day volumes related to reconciliation, collection entries etc.

§ Ensure OTC activities are processed on time with high levels of accuracy. Work smart and impact results leading to effective customers reconciliations and claims

§ Responsible for the Adhoc activities from Lead and ensure 100% accuracy


The job description of an Order to Cash (O2C) Manager includes following key aspects of the role:

§ Manage the day-to-day volumes by ensuring OTC (AR) deliverables in terms of reconciliation/claims processed on time and queries actioned on time

§ Deliver operational SLAs and KPIs

§ Should be able to work independently without many follow-ups

§ Should have good accounting knowledge

§ Should be able to collaborate with multiple teams and stakeholders

§ Ensure daily MICS and SOX compliance during day-to-day transactions

§ End-to-End AR process knowledge/understanding

§ Attention to detail and accuracy

§ Voluntarily support when required to meet Business requirements by displaying Ownership

§ Excellent knowledge of MS office (Outlook, excel, PowerPoint etc.)

§ Good communication skills - oral and written and lead discussions with key stakeholders

§ Performing Root Cause analysis for recurring or high severity issues

§ Implementing corrective action and preventive action for recurring process related issues

§ Good knowledge on Finance ERP and reporting systems


Main Characteristics:

- Maintain effective relationships with key stakeholders (Business/Sales)

· Evaluation Criteria (Targets):

- Adhoc deliverables as and when given by dotted line manager

- Maintain 100% SLA and KPI

- Number of value adds: Process Improvements

· Key Dimensions:

- India Business

· Key Contacts:

- Customers

- Country Specific Business Partner/POCs

- Internal team’s stakeholders Sales, Finance, ATR etc.

· Geographical Scope:

- India


Skills :

  • Strong understanding of O2C processes and best practices.
  • Excellent leadership and team management skills.
  • Proficiency in accounting software and ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).
  • Strong analytical and problem-solving abilities.
  • Effective communication and interpersonal skills.

Ability to work under pressure and manage multiple priorities.


Education:

· Previous work experience required

o 2-5 Experience of working in OTC (Mainly AR)

· Language skills required

o English (Fluent)

· IT skills required

o Microsoft Office (mandatory)

o ERP (SAP will be added advantage)

o Reporting Tools


Behavioural Competencies:

· Builds trust

· Honest and fair

· Interpersonal skills

· Positive attitude

· Productive

· Takes responsibility

· Problem solving

· Planned and organized Interpersonal Expertise:

· Respect for others

· Supports diversity and understand others’ perspectives

· Communicates effectively

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