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HCL Tech-Mega Walk Drive for

3 months ago

Bengaluru, India HCLTech Full time

HCL Tech is Hiring.


HCL Tech-Mega Walk Drive for -O2C- Billing-Bengaluru (Whitefield) on 31th AUG 2024


Experience: 1 to 3 Years

Designation: - : Analyst

Salary: - Best in Industry

Work Mode: WFO

Work location : ITPL-Bangalore


Contact Person-Kranti HR


Note::-

  • Candidate can attend the face-to-face interview rounds at below given venue and work location is at White field.
  • Formal Dress.
  • Looking for the candidates who can join immediately.
  • Willing to relocate at Bangalore.


Walking Timing: - 11 AM to 1 PM


Walk-in Location: - HCL Technologies Limited, 8th Floor Unit-B Aviator Building ITPL SEZ Whitefield Road, Bengaluru, Karnataka 560066


About the Role: OTC Billing


Responsibilities:

  • Ensure unbilled items are issued in a timely manner in line with targets/SLA’s set.
  • Daily validation & clearance of meter reading errors, contract errors, Partner Portal errors which are causing unbilled items.
  • Monitoring of billing holds
  • CFM activity
  • Manual meter reading entry on behalf of customers/Partners
  • Identifying system issues and logging Solution Manager tickets to resolve
  • Ensure business targets on billing completeness, quality and timeliness are achieved.
  • Driving connectivity to ensure billing quality
  • Promote Portal usage – self-service for meter reading entry
  • Able to work under pressure and reach targets to the best of your abilities.
  • Where problems cannot be personally resolved use judgement to forward issue’s as appropriate and manage their timely resolution.
  • Escalate, to the next level, any unresolved billing issue’s in a timely manner. AND any ad hoc duties as required.
  • To ensure compliance with T&C’s and Business Rules and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules.
  • To ensure strict adherence to IC & Sarbox requirements


Qualifications: Any Graduate with relevant Experience


Required Skills:

  • University Level education (desirable)
  • Min of 1 year experience of Pan-European OTC Environment
  • Proven track record in meeting targets and SLA’s.
  • PC literacy, particularly in MS Office (Windows NT)
  • Demonstrate a customer focused orientation
  • Excellent analytical and problem-solving skills


Equal Opportunity Statement: Include a statement on commitment to diversity and inclusivity.


Perks and Benefits:

  • Free Cab for female employees
  • International Trainers
  • World class exposure
  • Excellent working environment


How You'll Grow: At HCL Tech, We offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.


Why Us: We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees our company is extremely diverse with 165 nationalities represented we offer the opportunity to work with colleagues across the globe we offer a virtual-first work environment, promoting a good work-life integration and real flexibility we are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.