Client Servicing Director
2 months ago
Role: Client Solutions Director
Reporting to: Senior Vice President & Executive Business Director, VML
Location: Mumbai
About Us:
VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience.
We are looking for a CSD who will lead a client account. This role will ensure the delivery of quality creative work that meets the client’s business requirements.
For more information, visit www.vml.com
Roles & Responsibilities:
- Overall accountability for developing & executing campaigns while maintaining timelines & cost efficiency.
- Playing the role of liaison between the client and the agency, ensuring that all client expectations are met from the brief to the execution stage
- Is alert to revenue opportunities and the health of the client/agency relationship.
- Develop strong working relationships with AMs and AEs to ensure that once briefed the campaign/project moves forward smoothly
- Provide clients counsel in the development of successful customer management strategies
Skills and Competencies
- 8 - 10 years of experience in Digital Advertising. (Experience DVC and Creative Campaigns)
- Strategic mindset
- Bachelor's degree or equivalent. Post Graduation in Advertising or Media is preferable
- Effective communication and strong inter-personal skills with eye for detail.
- Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization.
- Demonstrated leadership ability, with a track record of effectively managing teams and driving results.
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