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Site Support Engineer

3 months ago

Gujarat, India Iskraemeco Full time

Iskraemeco India Pvt Ltd. at Gujarat is looking for experienced Site Support Engineer from Gujarat only on 3rd party payroll.


Total Years of Experience-Minimum 1 year relevant experience, freshers not required, so freshers please don't apply.

Job Locations-Gujarat (Mehsana, Himatnagar, Sabarmati and Palanpur)

Educational Qualification-Any Electrical course (Diploma etc.) no B.E./B.Tech needed.


Having own 2 wheeler with valid driving license is mandatory for this job role.



Primary Responsibilities:


•Research and identify solutions to software and hardware issues.

•Diagnose and troubleshoot technical issues.

•Quickly understand the root of the problem.

•Track issues through to resolution, within agreed time limits

•Talk to clients until they’ve solved a technical issue.

•Properly escalate unresolved issues to appropriate internal teams (e.g., product managers, developers, operation)

•Provide prompt and accurate feedback to customers.

•Refer to internal database or external resources to provide accurate tech solutions.

•Ensure all issues are properly logged.

•Prioritize and manage several open issues at one time.

•Follow up with clients to ensure their issues resolved and fully functional after troubleshooting.

•Prepare accurate and timely reports.

•Document technical knowledge in the form

•Maintain jovial relationships with clients



Interested candidates only from Gujarat and no other states in India with relevant years of experience in the metering domain are requested to send me your resume to recruitment-india@iskraemeco.com with the following information in the subject line: Subject – Your Name_Site Support Engineer


Please save your resume with your proper name and not just resume. CVs received without names will not be considered.