ServiceNow Architect

1 month ago

Noida, India Birlasoft Full time

About Birlasoft:

Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.

About the Job : We are looking for a talented and experienced ServiceNow Technical Architect with a minimum of 6 years of experience to join our innovative team. The ideal candidate will have a strong background in ServiceNow development and architecture, with a proven track record of designing and implementing complex solutions to meet the needs of large organizations.

Job Title : ServiceNow Technical Architect

Location: Noida and Pune

Educational Background : Bachelor's degree in Computer Science, Information Technology, or related field.

Key Responsibilities : Lead the design and architecture of ServiceNow solutions to meet the business requirements of our organization.

- Collaborate with stakeholders to gather and analyze requirements, and translate them into technical solutions within the ServiceNow platform.

- Design and develop custom applications, modules, and workflows within ServiceNow, focusing on areas such as IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM).

- Provide technical leadership and guidance to development teams, ensuring adherence to best practices and standards for ServiceNow development.

- Evaluate existing systems and processes to identify opportunities for improvement and optimization using ServiceNow.

- Design and implement integrations between ServiceNow and other systems and applications, using technologies such as REST, SOAP, and MID Server.

- Assist with system upgrades, patches, and enhancements to ensure the stability and performance of the ServiceNow platform.

- Stay up-to-date with the latest ServiceNow features, capabilities, and industry trends, and provide recommendations for their adoption within our organization.

Skills Required :Minimum of 6 years of experience in ServiceNow development and architecture, with expertise in JavaScript, HTML, CSS, and ServiceNow scripting languages (e.g., GlideScript, Jelly).

- Proven experience designing and implementing complex solutions within the ServiceNow platform, with a strong understanding of ITIL processes and principles.

- ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist, Certified System Administrator) required.

- Experience leading and mentoring development teams, with strong leadership and communication skills.

Excellent problem-solving and analytical skills, with the ability to think strategically and propose innovative solutions.

- Ability to work effectively in a fast-paced, collaborative team environment.


Join our team and lead the design and implementation of cutting-edge ServiceNow solutions that will drive the success of our organization. We offer competitive compensation, benefits, and opportunities for professional growth and development. Apply now to become a key member of our innovative team at Birlasoft.

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