Contract and Relationship Manager

3 weeks ago


Bengaluru, Karnataka, India eJAmerica Full time

Experience Required: 8-10 years

Location: Bengaluru

Role Overview:

The Contract and Relationship Manager is responsible for managing global mobile contracts, maintaining vendor relationships, handling negotiations, and ensuring smooth contract execution. The role involves project planning, leadership, and stakeholder management to drive efficiency in contract lifecycle management.

Key Responsibilities:

  1. Global Mobile Contract Management:
  • Oversee and manage global mobile contracts with providers such as Verizon, T-Mobile, and Vodafone.
  • Ensure cost efficiency and compliance with contractual obligations.
  • Monitor contract renewals, amendments, and terminations.
  1. Vendor & Stakeholder Relationship Management:
  • Establish and maintain strong vendor relationships for effective service delivery.
  • Negotiate pricing, service levels, and contract terms with telecom and IT service providers.
  • Work closely with internal stakeholders to align vendor services with business needs.
  1. Contract Management & Negotiation:
  • Draft, review, and manage contract negotiations to ensure legal and financial accuracy.
  • Implement contract governance frameworks to track vendor performance.
  • Ensure compliance with industry standards and organizational policies.
  1. Project & Service Delivery Management:
  • Plan, execute, and oversee contract-related projects from initiation to closure.
  • Ensure timely delivery and quality of services as per contract agreements.
  • Work with IT, procurement, and finance teams to streamline contract processes.
  1. Communication & Leadership:
  • Lead and motivate cross-functional teams to ensure smooth contract execution.
  • Provide regular updates to senior management on contract performance and vendor issues.
  • Develop strategies to mitigate contract risks and improve vendor accountability.

Required Skills & Qualifications:

Experience in managing global mobile contracts (Verizon, T-Mobile, Vodafone, etc.)

Strong contract negotiation and vendor management skills

Expertise in project planning, execution, and stakeholder management

Ability to drive cost-saving initiatives and contract optimizations

Excellent communication, leadership, and problem-solving skills



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