Senior Back Office Executive

2 weeks ago

Bengaluru, India Careerfit.ai Full time

Responsibilities:

  • Oversee and manage the daily operations of the back office, including data entry, record keeping, and administrative tasks.
  • Ensure timely and accurate processing of transactions, orders, and documentation.
  • Coordinate with other departments to resolve issues and address customer inquiries or concerns.
  • Monitor workflow and productivity of back office staff, providing guidance and support as needed.
  • Maintain and update databases, spreadsheets, and reports to track performance metrics and operational KPIs.
  • Implement and enforce policies and procedures to ensure compliance with company standards and regulatory requirements.
  • Identify opportunities for process improvements and efficiency gains within the back office operations.
  • Train and onboard new employees, providing instruction on systems, processes, and company policies.

Requirements:

  • Bachelor's degree in Business Administration, Finance, or related field.
  • Proven experience in back office operations, preferably in a supervisory or leadership role.
  • Proficiency in MS Office applications (Excel, Word, Outlook) and back office software systems.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
  • Attention to detail and accuracy in data entry and documentation.
  • Ability to analyze and interpret data to identify trends and areas for improvement.
  • Knowledge of regulatory requirements and compliance standards relevant to back office operations.

Skills:

  • Back Office Operations: Managing administrative tasks, data entry, and record keeping.
  • Leadership: Supervising and guiding back office staff to ensure efficient and accurate operations.
  • Communication: Interacting effectively with internal teams and external stakeholders.
  • Problem-solving: Resolving issues and addressing customer inquiries in a timely manner.
  • Compliance: Ensuring adherence to company policies and regulatory requirements.

Preferred:

  • Previous experience in a similar industry or sector.
  • Certification in back office operations or related field.

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