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CSOD Learning Management System Administrator
3 months ago
Job Title: CSOD Learning Management System Administrator
Job Location: Remote (India)
Job duration: 12 months
Job Summary:
The CSOD Learning Management Professional will be responsible for the administration, configuration, and maintenance of the Cornerstone OnDemand Learning Management System (LMS). This role involves collaborating with internal stakeholders to ensure the effective delivery of learning programs, providing support to users, and leveraging the CSOD platform to enhance the organization’s learning and development initiatives.
Key Responsibilities:
LMS Administration:
Configure and maintain the Cornerstone OnDemand LMS, including user profiles, course content, learning paths, certifications, and assessments.
Manage the course catalog, including adding new courses, updating existing content, and retiring outdated courses. Ensure data integrity and system accuracy by regularly auditing and cleaning up user and course data.
Learning Program Management:
Collaborate with Learning & Development teams to design, implement, and manage online and blended learning programs.
Monitor and report on the effectiveness of learning programs, providing insights and recommendations for improvement.
Support the creation and deployment of eLearning content using authoring tools and integrate it into the CSOD platform.
User Support:
Provide technical support to LMS users, including troubleshooting issues and resolving user access problems. Create and maintain user guides, FAQs, and other support materials to help users navigate the LMS. Conduct training sessions for administrators and end-users on how to effectively use the LMS features.
System Optimization:
Work with IT and CSOD support to ensure the LMS is updated with the latest features, security patches, and integrations. Optimize system performance by analyzing usage data and recommending configuration changes. Stay up-to-date with new CSOD features and best practices, and implement relevant enhancements to the LMS.
Reporting and Analytics:
Develop and manage standard and custom reports on learning activities, completion rates, and user engagement. Provide analytics and insights to HR and leadership to support strategic decision-making.
Monitor key performance indicators (KPIs) and ensure the alignment of learning initiatives with business goals.
Qualifications:
Education: Bachelor’s degree in Human Resources, Education, Information Technology, or a related field.
Experience: 3+ years of experience in administering Learning Management Systems, preferably Cornerstone OnDemand.
Experience in eLearning content creation and instructional design is a plus.
Strong understanding of adult learning principles and online learning best practices.
Skills:
Proficiency in using and configuring the Cornerstone OnDemand platform.
Strong analytical skills and the ability to interpret data and provide actionable insights.
Excellent communication skills, both written and verbal, with the ability to train and support users at all levels. Strong project management skills, with the ability to manage multiple projects and priorities simultaneously. Ability to work independently and as part of a team in a fast-paced environment.
