DWP Presales Solution Architect

2 days ago


Bengaluru, India HCLTech Full time

Location: Noida, Bengaluru and Chennai (Hybrid) Position – DWP Presales SAMandatory RequirementsPresales experience in Workplace area and Customer facing role in the current organization.Excellent writing and oral communication skills.Effort Estimation experience for Service Desk and Digital Workplace.Domain Knowledge including Cost and Effort EstimatesExperience in providing solution for Service DeskITIL Process KnowledgeExpertise in Field support solution designKnowledge in device management (SCCM, Intune, Jamf, Active Directory, VDI, Citrix)Knowledge in Messaging and Collaboration platforms (O365, M365, Gsuite)Good Knowledge in Operational activities in End User Device Management (Deployment, Patching, Monitoring)Knowledge about market leading tools and approaches of AutomationsExperience in creating Solution documents, customer presentations.Good To HaveIn-depth knowledge of any technology (SCCM, Intune, O365, M365, VDI, Citrix)Transformation expertise (Migration , experience in Merger and acquisition projects)Expertise in Voice platforms (Avaya, Cisco, Genesys)Modern Device Management ImplementationTransition Overviews for Solutioned People, process, and technologyPart of Due Diligence Sessions/Activities



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