Patient Counsellor

Title: Patient Counsellor

Responsibilities:

1. Provide compassionate counseling and emotional support to individuals and couples undergoing fertility treatment, including in vitro fertilization (IVF), intrauterine insemination (IUI), and other assisted reproductive technologies.
2. Conduct initial consultations to assess patients' emotional needs, concerns, and expectations regarding fertility treatment, and develop personalized counseling plans accordingly.
3. Educate patients about the various fertility treatment options available, including the risks, benefits, and success rates of each procedure, ensuring they have the information needed to make informed decisions.
4. Assist patients in coping with the emotional stress and anxiety associated with infertility, including the challenges of undergoing fertility testing, treatment protocols, and the uncertainty of outcomes.
5. Facilitate support groups or educational sessions for individuals and couples undergoing fertility treatment, providing a safe and supportive environment for sharing experiences and coping strategies.
6. Collaborate with fertility specialists, nurses, and other members of the healthcare team to coordinate patient care and address any psychosocial issues that may arise during treatment.
7. Advocate for patients' needs and rights, ensuring they receive compassionate and respectful care throughout their fertility journey.
8. Maintain accurate and confidential records of patient interactions and progress, ensuring compliance with privacy regulations and ethical standards.
9. Stay up-to-date with developments in the field of reproductive medicine and infertility counseling, participating in continuing education activities to enhance skills and knowledge.
10. Provide crisis intervention and support to patients experiencing emotional distress or facing difficult decisions related to fertility treatment.

Qualifications:

1. Bachelor's degree in Psychology, Counseling, Social Work, or a related field. Master's degree preferred.
2. Previous experience in counseling or patient support role, preferably in a fertility clinic or reproductive medicine setting.
3. Strong understanding of infertility and assisted reproductive technologies, including IVF, IUI, and fertility preservation techniques.
4. Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with patients and their partners.
5. Empathetic and compassionate approach to supporting individuals and couples experiencing infertility.
6. Knowledge of counseling techniques and strategies for addressing the emotional challenges associated with fertility treatment.
7. Ability to maintain confidentiality and adhere to ethical standards in patient care.
8. Proficiency in Microsoft Office and electronic health record (EHR) systems.
9. Certification or licensure as a counselor or social worker may be required, depending on state regulations.
10. Commitment to ongoing professional development and continuous improvement in patient care practices.

Preferred Qualifications:

1. Experience working in a multidisciplinary team setting, collaborating with fertility specialists, nurses, and other healthcare professionals.
2. Familiarity with reproductive endocrinology and infertility treatment protocols.
3. Multilingual proficiency to assist patients from diverse linguistic backgrounds.
4. Training or certification in infertility counseling or reproductive mental health.

Experience: 1-2 Years

Location: Dwarka

CTC: Upto 4.2LPA