Analyst - Trade [T500-14150]

2 weeks ago

Bengaluru, India MUFG Full time

About the Role:


Position Title: Client Service Desk


Corporate Title: Analyst


Reporting to: Supervisor


Location: Bangalore


Job Profile :

Purpose of Role:

  • The objective of this role is to develop and implement best practices to drive positive client
  • experience and proactively lead operational efficiency efforts and process improvements.
  • The role plays an important part as liaison between stakeholder groups involved in the delivery of all transactions & service requirement, including front office, compliance, and operational groups across the organization.
  • As part of the team, an Analyst will be an individual contributor role and will be responsible for
  • engaging with internal and external stakeholders on a daily basis and ensuring the uninterrupted flow of communications between parties.


Main Responsibilities:

  • First point of contact for the client on all day-to-day banking enquiries and issues, taking
  • accountability and ownership to ensure an optimal and premium service level is provided.
  • Support of customer’s daily transactions and operations, by investigating and resolving enquiries and complaints promptly, and managing the client expectation.
  • Will be responsible for completing client’s transaction & service requirements in accordance with the bank's policies and procedures.
  • Ensure that all required documents and data from clients is collected and reviewed and delivered for further processing in line with regulatory and internal bank requirements.
  • As a Service partner, collaborate together with the RMs, Branch, Operations, and other key internal stakeholders to ensure the prompt resolution of cases and client issues, and identify opportunities for service improvement, or proactively educate the client to avoid any future service disruptions.
  • Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations.
  • Take ownership of assigned cases and actively follow through to completion.
  • Facilitator of the client needs liasoning suitably with all stakeholders and follow till execution.
  • Manage internal approvals/ exceptions to be raised to management/ approval authorities to facilitate transactions other than pricing/ limit related items.
  • Support and educate clients on various products of the Bank and be an advisor for the client on solutions.


Technical Capability:

  • A team player, eager to support and learn, and can foster collaborative working relationships across the organization.
  • Able to identify and manage both transactional and operational risks.
  • Good Knowledge of MS office
  • Good analytical and problem-solving skills.


Candidate Profile:

  • Working knowledge of Banking Products Trade finance, Remittances, Bank Guarantees & General Banking like RTGS/NEFT etc.
  • Client Service Experience is required.
  • Excellent communication and negotiation skills.
  • Bachelor’s degree/University degree or equivalent experience.
  • In-depth knowledge in RBI regulatory aspects around Trade, Forex, BG & GBO will be of
  • importance.
  • Min experience of 3-7 years in Banking or Financial organisation.

  • Analyst - Trade [T500-14150]

    2 weeks ago

    Bengaluru, India MUFG Full time

    About the Role: Position Title: Client Service Desk Corporate Title: Analyst Reporting to: Supervisor Location: Bangalore Job Profile : Purpose of Role: The objective of this role is to develop and implement best practices to drive positive client experience and proactively lead operational efficiency efforts and process improvements. The role...

  • Senior Analyst

    4 weeks ago

    Bengaluru, India Talent500 Full time

    About the Role: Position Title: Senior Analyst Corporate Title: Analyst Reporting to: VP - Core Compliance Location: Bengaluru Job Profile Position details: Surveillance in EMEA Core Compliance is responsible for delivering a comprehensive and integrated trade and communications surveillance program across the Company. The main purpose of the role is...

  • Senior Analyst

    1 month ago

    Bengaluru, India Talent500 Full time

    About the Role:Position Title: Senior AnalystCorporate Title: AnalystReporting to: VP - Core ComplianceLocation: BengaluruJob ProfilePosition details:Surveillance in EMEA Core Compliance is responsible for delivering a comprehensive and integrated trade and communications surveillance program across the Company.The main purpose of the role is to deliver...

  • Senior Analyst

    1 month ago

    Bengaluru, India Talent500 Full time

    About the Role:Position Title: Senior AnalystCorporate Title: AnalystReporting to: VP - Core ComplianceLocation: BengaluruJob ProfilePosition details:Surveillance in EMEA Core Compliance is responsible for delivering a comprehensive and integrated trade and communications surveillance program across the Company.The main purpose of the role is to deliver...

  • Analyst- Trade

    2 weeks ago

    Bengaluru, India MUFG Global Service (MGS) Full time

    About the Role: Position Title: Client Service Desk Corporate Title: Analyst Reporting to: Supervisor Location: Bangalore Job Profile : Purpose of Role: The objective of this role is to develop and implement best practices to drive positive client experience and proactively lead operational efficiency efforts and process improvements. The role plays an...

  • Analyst- Trade

    2 weeks ago

    Bengaluru, Karnataka, India MUFG Global Service Full time

    About the Role:Position Title:Client Service DeskCorporate Title: AnalystReporting to: SupervisorLocation:BangaloreJob Profile :Purpose of Role:The objective of this role is to develop and implement best practices to drive positive clientexperience and proactively lead operational efficiency efforts and process improvements.The role plays an important part...

  • Business Analyst

    5 days ago

    Bengaluru, India Luxoft Full time

    Project Description:Our Sydney-based client has a number of projects and BAU items in flight. The client currently require a Functional Business Analyst who has worked in the Trade Finance domain. Finastra experience is a big plus, experience with other trade finance platforms is also desirable.Responsibilities:Knowledge of "trade finance" and "structured...

  • Business Analyst

    6 days ago

    Bengaluru, India Luxoft Full time

    Project Description:Our Sydney-based client has a number of projects and BAU items in flight. The client currently require a Functional Business Analyst who has worked in the Trade Finance domain. Finastra experience is a big plus, experience with other trade finance platforms is also desirable.Responsibilities:Knowledge of "trade finance" and "structured...

  • Trading Analyst

    4 weeks ago

    Bengaluru, India Integral Development Corp. Full time

    The primary role of this position is to provide support to our global clients for our complete suite of e-FX & Cyrpto products. In this position. you’ll be responsible for ensuring that every client can trade during their hours of operation and that all trades are completed and booked and there are no out-trades or pending trades at settlement. The job...

  • Trading Analyst

    4 weeks ago

    Bengaluru, India Integral Development Corp. Full time

    The primary role of this position is to provide support to our global clients for our complete suite of e-FX & Cyrpto products. In this position. you’ll be responsible for ensuring that every client can trade during their hours of operation and that all trades are completed and booked and there are no out-trades or pending trades at settlement. The job...

  • Trading Analyst

    2 weeks ago

    Bengaluru, India Integral Development Corp. Full time

    The primary role of this position is to provide support to our global clients for our complete suite of e-FX & Cyrpto products.  In this position. you’ll be responsible for ensuring that every client can trade during their hours of operation and that all trades are completed and booked and there are no out-trades or pending trades at settlement. The job...

  • Functional Business Analyst

    3 weeks ago

    Bengaluru, India Luxoft Full time

    Project descriptionOur Sydney-based client has a number of projects and BAU items in flight. The client currently require a Functional Business Analyst who has worked in the Trade Finance domain. Finastra experience is a big plus, experience with other trade finance platforms is also desirable.Responsibilities Knowledge of "trade finance" and "structured...

  • Trading Services Analyst

    4 weeks ago

    Bengaluru, India IG Group Full time

    Job Description Trading Services Analyst Trading Services Analyst - An opportunity to learn about global markets and understand client sentiments as you learn from an ambitious and efficient global team everyday. So, who are we? Hello, we’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We’re a global, FTSE...

  • Functional Business Analyst

    6 days ago

    Bengaluru, India Luxoft Full time

    Project Description:Our Sydney-based client has a number of projects and BAU items in flight. The client currently require a Functional Business Analyst who has worked in the Trade Finance domain. Finastra experience is a big plus, experience with other trade finance platforms is also desirable.Responsibilities:• Knowledge of "trade finance" and...

  • Functional Business Analyst

    4 days ago

    Bengaluru, India Luxoft Full time

    Project Description:Our Sydney-based client has a number of projects and BAU items in flight. The client currently require a Functional Business Analyst who has worked in the Trade Finance domain. Finastra experience is a big plus, experience with other trade finance platforms is also desirable.Responsibilities:• Knowledge of "trade finance" and...

  • Trade and Transaction Operator

    3 months ago

    Bengaluru, India Deutsche Bank Full time

    **Job Title**:Trade/Transaction Analyst **Corporate Title**:Associate **Location: Bangalore** **Role Description** The Trade and/or Transaction Analyst provides operational expertise and independent governance to achieve timely, accurate and complete transaction management for the bank and, where relevant, the bank’s clients. The Trade and/or...

  • Execution Services

    4 months ago

    Bengaluru, India BestEx Research Full time

    Execution Services / Algorithmic trading AnalystWe are searching for a qualified entry level candidate to join our Client Services team. The candidate should have a desire to work in a fast-paced dynamic trading environment. We seek a self-starter with 1 to 2 years of work experience that can work independently as well as thrive and contribute to a growing...

  • Trade and Transaction Analyst, AS

    4 months ago

    Bengaluru, India F335 Deutsche India Private Limited, Bangalore Branch Full time

    Description Ensure continued service delivery and offer a robust and stable operating environment to support the Global Trade Services (GTS) functions. Contribute to the overall operational strategy of GTS function and responsible for its effective implementation. Improve service delivery and productivity to maximize service quality and operational...

  • Senior Analyst

    4 weeks ago

    Bengaluru, India Talent500 Full time

    About the Role:Position Title: Senior AnalystCorporate Title: AnalystReporting to: VP - Core ComplianceLocation: BengaluruJob ProfilePosition details:Surveillance in EMEA Core Compliance is responsible for delivering a comprehensive and integrated trade and communications surveillance program across the Company.The main purpose of the role is to deliver...

  • Deputy Manager

    3 months ago

    Bengaluru, India 2coms Full time

    Openings for Trade operations at BangaloreJob Location – Bangalore Experience – 7+ years CTC – 14 LPA Role: Middle Office Operations Analyst – US Shift Responsibilities: Daily trade processing, intra-day, T1 and post-settle reconciliation of client and firm accounts for cash and position balancing. ∙Daily trade comparison and fail management....