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Director of Compliance

4 weeks ago

Gurgaon, Haryana, India Teleperformance Full time

Please send across your responses to "Radhika.gupta1@teleperformance.com".

Yrs of Exp: 10+Yrs

Work Location: Gurgaon/ Hyderabad / Mumbai/ Bangalore/ Chennai

Work Mode: Work from Office

Job Description:

  1. Compliance Framework Management:
  • Oversee and maintain compliance programs for SOC 1, SOC 2, PCI DSS, ISO 27001, ensuring adherence to regulatory requirements and industry standards.
  • Develop, implement, and continuously improve compliance policies, processes, and controls.
  1. Audit Leadership:
  • Lead internal and external audit processes, including client audits, preparatory audits, and group certification audits.
  • Serve as the primary liaison with auditors, certification bodies, and client compliance teams.
  • Manage and resolve audit findings and ensure timely implementation of corrective actions.
  1. Risk Assessment and Mitigation:
  • Conduct regular risk assessments to identify and address compliance risks.
  • Develop and maintain a robust risk management framework aligned with organizational goals.
  1. Team Leadership and Collaboration:
  • Build, mentor, and lead a team of compliance professionals, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally with IT, legal, and business units to align compliance efforts with organizational objectives.
  1. Client and Stakeholder Engagement:
  • Engage with clients to address compliance-related inquiries, support RFPs, and ensure trust in the organization's compliance posture.
  • Represent the company in client discussions, audits, and regulatory forums.
  1. Training and Awareness:
  • Develop and deliver compliance training programs to ensure organizational awareness and adherence to standards.
  • Stay updated on regulatory changes and provide insights on their impact to stakeholders.
  1. Reporting and Documentation:
  • Maintain accurate and comprehensive documentation for all compliance activities.
  • Generate regular compliance reports for executive leadership and stakeholders.

Qualifications:

  1. Education:
  • Bachelor's degree in Computer Science, Information Technology, Law, or a related field. Master's degree preferred.
  1. Experience:
  • Minimum 12 years of experience in compliance management, audits, and certifications, with significant exposure to SOC 1, SOC 2, PCI DSS, and ISO 27001 frameworks.