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Head of KPO

3 months ago

Chennai, India Antal International Full time

Are you a strategic leader with a passion for driving excellence in KPO/BPO operations? We are seeking an experienced Head of KPO/BPO to join a dynamic organization renowned for its technology-driven solutions and innovative approach. In this role, you will:

  • Lead the growth and expansion of KPO/BPO services, focusing on Finance, HR, and Infrastructure.
  • Oversee IT Infrastructure & Support, ensuring robust and reliable operations.
  • Drive tech development to enhance service capabilities and operational efficiency.
  • Build and maintain strong relationships with international clients, particularly in the US and UK.
  • Manage and scale Global Capability Centers (GCCs) to align with strategic objectives.

Qualifications:

  • 17-23 years in KPO/BPO management with a focus on Finance, HR, and IT.
  • Proven track record in client engagement and tech development.
  • Strong leadership, strategic vision, and operational expertise.

If you’re ready to lead a transformative role and make a significant impact, we want to hear from you Do write to me at jantony@antal.com