Agile Product Owner Lead Analyst
1 month ago
About Evernorth:
Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.
Agile Product Owner Lead Analyst
ROLE SUMMARY:
Evernorth Accountable Care is a new business focused on partnering with healthcare providers to form value-based care relationships, improving care for patients, and reducing total healthcare costs. The Agile Product Owner will focus on developing the claims pricing and payment capabilities to support the foundation and long-term growth of the business. This individual will act as a liaison between business stakeholders and technology to set business objectives, communicate capability requirements, and establish priority of enhancements. Additionally, the Agile Product Owner will identify opportunities and implement process improvements, establishing deadlines, aligning responsibilities, and monitoring and summarizing progress against goals.
Key responsibilities would include serving as a leader on a claims-focused scrum team, breaking down requirements into user stories that can be worked by technology teams, facilitating refinement sessions, setting direction regarding the sequencing of work, leading and/or participating in agile ceremonies, and liaising with the product manager to ensure team-level priorities are continuously aligned with program-level priorities and objectives. Additionally, this role includes developing and implementing processes for effective implementation and integration, creating standard operating procedures, and transitioning the capability into a business-as-usual environment.
RESPONSIBILITIES:
- Translate business and user objectives into requirements and acceptance criteria, developing and documenting business requirements in a detailed and timely manner
- Collaborate in an Agile environment and liaison with team members to effectively communicate business requirements and expectations
- Document and maintain project plans/roadmaps to effectively manage expectations internally and externally
- Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
- Participate in and/or facilitate ideation and strategy sessions to identify features that will continually enhance the claim pricing and payment capabilities
- Test application features in a QA and Production environments to verify accuracy and ensure content is defect free
- Identify key trends through the use of data & analytics that drive business decisions
QUALIFICATIONS:
- Product; 5-8 years experience with product / technical product development; backlog maintenance and program execution
- Bachelor’s Degree in related field strongly preferred. Master’s Degree in related field ideal.
- Experience within healthcare required; healthcare claims and/or EDI experience preferred
- At least 5 years working knowledge of agile methodology and experience interfacing with technology teams in an agile environment required
- Advanced knowledge of programs like Jira, Jira Align, Confluence & SharePoint
- Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
- Ability to sustain momentum under challenging circumstances, working with all stakeholders and delivery teams
- Demonstrates strong decision making skills and problem solving techniques
- Demonstrates ability to work independently and as part of a collaborative team in a fast paced, high volume, rapidly changing environment
- Ability to predict challenges and seek to proactively head-off obstacles
- Both technically deep and business savvy enough to interface with cross-functional partners
- Strong interpersonal, communication, facilitation, and presentation skills.
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