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Hotel Receptionist

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Mumbai Metropolitan Region, India Skills Hunt Consultancy (سكيلز هانت للاستشارات) Full time

Job Title: Receptionist


Location: Riyadh, Saudi Arabia


Job Description:

We are seeking a highly professional and experienced Receptionist in Riyadh, Saudi Arabia. The ideal candidate will have a minimum of 4 years of experience in a five-star hotel environment, demonstrating exceptional customer service skills, a welcoming demeanor, and the ability to handle a variety of front desk tasks efficiently.


Key Responsibilities:

  • Greet and welcome guests in a warm and professional manner.
  • Handle check-ins, check-outs, and reservations with accuracy and attention to detail.
  • Provide information about the hotel’s services, amenities, and local attractions.
  • Manage phone calls, emails, and other correspondence, ensuring prompt and courteous responses.
  • Assist guests with special requests, ensuring their needs are met to the highest standards.
  • Maintain the reception area in a clean and organized manner.
  • Coordinate with other departments (housekeeping, concierge, etc.) to ensure guest satisfaction.
  • Handle guest complaints and resolve issues in a timely and efficient manner.
  • Process payments and manage the cash register accurately.
  • Maintain records of guests and visitors, ensuring confidentiality and security.

Qualifications:

  • Minimum of 4 years of experience as a receptionist in a five-star hotel.
  • Fluent in English and Arabic; additional languages are a plus.
  • Strong interpersonal and communication skills.
  • Proficiency in hotel management software (PMS) and Microsoft Office Suite.
  • Excellent organizational skills and attention to detail.
  • Ability to work under pressure and handle stressful situations calmly and efficiently.
  • Professional appearance and demeanor.
  • Must be able to work flexible hours, including weekends and holidays.

Benefits:

  • Competitive salary based on experience.
  • Health insurance.
  • Opportunities for career development and advancement.
  • Employee discounts on hotel services and amenities.