VIP Support SME
2 weeks ago
TCS is hiring for EUC Lead(VIP Support) role Role : VIP Support SMELocation : Noida Experience : 8 - 10 years Provide personalized, high-quality technical support to VIP clientsAct as the primary escalation point for complex or sensitive client issuesLead and manage a team of support specialists, ensuring consistent performance and service excellenceDevelop and implement processes to improve VIP support delivery and client satisfactionCollaborate with internal teams (e.g., product engineering, sales) to resolve client concerns effectivelyMonitor service metrics and client feedback to identify areas for improvementMaintain detailed documentation of VIP interactions, resolutions, and service historyStay current with product updates, industry trends, and emerging technologies to better serve VIP clientsEnsure confidentiality and data protection in all client interactionsDrive initiatives to enhance client retention and loyalty through proactive engagementDevelop and maintain VIP support protocols and service-level agreements (SLAs)Conduct regular reviews and feedback sessions with VIP clients to understand evolving needsIdentify opportunities for automation and process improvement in VIP support workflowsTrain team members on handling sensitive client interactions and maintaining discretionEnsure timely follow-ups and proactive communication with VIP clientsSupport onboarding and transition processes for new VIP clientsAnalyze trends in VIP support requests to anticipate future needs and recommend solutionsCoordinate with senior leadership to align VIP support strategies with business goals
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VIP Support SME
2 weeks ago
Noida, India Tata Consultancy Services Full timeTCS is hiring for EUC Lead(VIP Support) role ! Role : VIP Support SME Location : Noida Experience : 8 - 10 years - Provide personalized, high-quality technical support to VIP clients - Act as the primary escalation point for complex or sensitive client issues - Lead and manage a team of support specialists, ensuring consistent performance and service...
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VIP Support SME
1 week ago
Noida, India Tata Consultancy Services Full timeTCS is hiring for EUC Lead(VIP Support) role ! Role : VIP Support SME Location : Noida Experience : 8 - 10 years Provide personalized, high-quality technical support to VIP clients Act as the primary escalation point for complex or sensitive client issues Lead and manage a team of support specialists, ensuring consistent performance and service excellence...
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VIP Support SME
7 days ago
Noida, India Tata Consultancy Services Full timeTCS is hiring for EUC Lead(VIP Support) role ! Role : VIP Support SME Location : Noida Experience : 8 - 10 years Provide personalized, high-quality technical support to VIP clients Act as the primary escalation point for complex or sensitive client issues Lead and manage a team of support specialists, ensuring consistent performance and service excellence...
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VIP Support SME
2 weeks ago
Noida, India Tata Consultancy Services Full timeTCS is hiring for EUC Lead(VIP Support) role !Role : VIP Support SMELocation : Noida Experience : 8 - 10 years Provide personalized, high-quality technical support to VIP clientsAct as the primary escalation point for complex or sensitive client issuesLead and manage a team of support specialists, ensuring consistent performance and service excellenceDevelop...
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VIP Support SME
2 weeks ago
Noida, India Tata Consultancy Services Full timeTCS is hiring for EUC Lead(VIP Support) role !Role : VIP Support SMELocation : Noida Experience : 8 - 10 years Provide personalized, high-quality technical support to VIP clientsAct as the primary escalation point for complex or sensitive client issuesLead and manage a team of support specialists, ensuring consistent performance and service excellenceDevelop...
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Vip support sme
3 days ago
Noida, India Tata Consultancy Services Full timeTCS is hiring for EUC Lead(VIP Support) role !Role : VIP Support SMELocation : NoidaExperience : 8 - 10 yearsProvide personalized, high-quality technical support to VIP clientsAct as the primary escalation point for complex or sensitive client issuesLead and manage a team of support specialists, ensuring consistent performance and service excellenceDevelop...
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VIP Support SME
5 days ago
noida, India Tata Consultancy Services Full timeTCS is hiring for EUC Lead(VIP Support) roleRole : VIP Support SMELocation : NoidaExperience : yearsProvide personalized, high-quality technical support to VIP clientsAct as the primary escalation point for complex or sensitive client issuesLead and manage a team of support specialists, ensuring consistent performance and service excellenceDevelop and...
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VIP Support SME
2 weeks ago
Noida, India Tata Consultancy Services Full timeTCS is hiring for EUC Lead(VIP Support) role !Role : VIP Support SMELocation : NoidaExperience : 8 - 10 years- Provide personalized, high-quality technical support to VIP clients- Act as the primary escalation point for complex or sensitive client issues- Lead and manage a team of support specialists, ensuring consistent performance and service excellence-...
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VIP Support SME
1 week ago
Noida, India Tata Consultancy Services Full timeTCS is hiring for EUC Lead(VIP Support) role !Role : VIP Support SMELocation : NoidaExperience : 8 - 10 years- Provide personalized, high-quality technical support to VIP clients- Act as the primary escalation point for complex or sensitive client issues- Lead and manage a team of support specialists, ensuring consistent performance and service excellence-...
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Vip Support Engineer
2 days ago
Noida, Uttar Pradesh, India Said Technologies Full time ₹ 5,00,000 - ₹ 12,00,000 per yearRole & responsibilities:1) VIP support engineer will own the reported incident, work with respective IT or outside IT teams to resolve the issue on topmost priority.2) VIP support engineer should be thorough technical expert who can resolve most of the issues by him/herself, specially on MAC books, Smart phone, Tablets, iPhone devices and related software.3)...
