Global Head Claims and Reimbursement

2 months ago

Lucknow, India HCLTech Full time

What you’ll do

The T&E Lead is responsible for overseeing the travel and expense process within the finance shared services team. This role includes managing a team of T&E specialists ensuring compliance with company policies and optimizing and processing the travel and expense claims. The T&E lead will ensure timely reimbursements, accurate reporting and a high level of service to employees across the organization.


Roles in Key deliverables

Team leadership and supervision:

  • Supervise and mentor the team of T&E specialists providing guidance and support to ensure efficient processing of travel and expense claims
  • Conduct regular team meetings to review performance, address issues and communicate updates
  • Provide training and development opportunities to team members ensuring they are equipped to perform the roles effectively


T&E Policy Administration:

  • Enforce T&E policies ensuring that all employees travel and expense activities comply with company guidelines
  • Monitor compliance with travel policies and address any deviations in a timely manner
  • Work with the management team to update policies as necessary, keeping them aligned with industry best practice and company objectives


Expense Report Management:

  • Review and approve complex or high value expense reports ensuring all documentation and approvals are in place
  • Ensure timely and efficient processing of T&E reimbursements, addressing any issues that arise


Reporting and analysis:

  • Prepare and analyze reports on T&E activities, identify trends, potential issues and opportunities for cost saving
  • Provide management with regular updates on travel and expense compliance, spending patterns and process efficiency
  • Assist in preparation of reports for internal and external audits related to travel and expense
  • Prepare and upload the month end statement and reports


Compliance and control:

  • Ensure all T&E activities are in compliance with the internal controls and regulatory requirements
  • Lead internal & external audits providing necessary documentation and information
  • Implement corrective actions as needed to address audit finding and compliance issues
  • Manage terminated employee expenses and card deactivation


Process improvement:

  • Identify opportunities for process improvements within the T&E function, recommend and implement changes to enhance efficiency and accuracy
  • Collaborate with IT and other departments to streamline systems and workforce related T&E processing
  • Lead and participate in projects aimed to enhancing the T&E process


Employee Support


  • Act as a point of escalation for employee inquiries or issues related to T&E processes, ensuring prompt and satisfactory resolution
  • Communicate changes to T&E policies or procedures clearly and effectively to all employees
  • Provide support and guidance to employees to ensure they understand and comply with T&E policies.


Key Skills

Excellent Communication

IT skills – Proficiency in Word, Excel and PowerPoint, SAP HANA, ERP expertise

Strong strategic thinking & problem-solving skills

Negotiation, and financial analysis tools

Ability to analyze data and make data-driven decisions


Qualifications:

Qualification – Post Graduate with Accounting Qualifications

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