SAP Support Lead-AMS

3 weeks ago

Hyderabad, India ARA Resources Pvt. Ltd. Full time

The Role:

SAP Support Lead-AMS

Key Responsibilities:


Technical Leadership & Solution Design:


  • Lead the design, development, and implementation of custom SAP solutions using technologies such as *ABAP*, Fiori/UI5, and other relevant tools.
  • Collaborate with functional teams to gather business requirements and translate them into technical specifications.
  • Provide technical leadership to the development team, ensuring adherence to coding standards, best practices, and quality assurance processes.
  • Oversee the development of RICEFW (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows) objects in alignment with AMS processes.


AMS Service Delivery & Support:

  • Manage day-to-day AMS development activities, including incident resolution, change requests, enhancements, and performance tuning.
  • Ensure that all development activities are completed on time and meet service level agreements (SLAs).
  • Collaborate with support teams to troubleshoot complex issues related to SAP applications (ECC6/S/4HANA) and provide timely resolutions.
  • Oversee the implementation of system upgrades, patches, and new functionalities in collaboration with the AMS team.


Team Leadership & Collaboration:

  • Lead a team of onshore/offshore SAP developers responsible for delivering high-quality technical solutions.
  • Provide mentorship and guidance to junior developers to enhance their skills in SAP development.
  • Conduct regular code reviews to ensure quality standards are met and provide feedback for continuous improvement.
  • Foster a collaborative environment by working closely with cross-functional teams including functional consultants, business analysts, and project managers.


Process Improvement & Innovation:


  • Identify opportunities for process improvements within the AMS development lifecycle to enhance efficiency and reduce downtime.
  • Implement best practices for software development lifecycle (SDLC) management within the *SAP AMS* environment.
  • Stay up-to-date with new developments in SAP technologies (e.g., S/4HANA, Fiori/UI5) and recommend innovative solutions that align with business needs.


Stakeholder Engagement & Communication:

  • Serve as a key point of contact for business stakeholders regarding technical aspects of SAP AMS services.
  • Provide regular updates on project progress, incident resolutions, and system enhancements to senior management.
  • Participate in client meetings and workshops to understand evolving business needs and ensure that technical solutions align with these requirements.


Skills Required:

  • SAP Support Lead - Functional with limited Development more AMS Experience
  • ECC & S/4 expertise, Multiple Modules (SD,FI, MM)
  • Experience in AMS tracking (Jira/servicenow) and client facing skills


Qualification & Experience:

  • 10+ years of work experience
  • Any Graduate

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