Business Analyst- Salesforce

15 hours ago

India Trantor Full time

Summary

We are seeking an experienced Salesforce Business Analyst to play a pivotal role in a Salesforce Org Consolidation and Optimization Project. The Business Analyst will work closely with stakeholders, Salesforce Architects, and project teams to gather, analyze, and document business requirements. This role will bridge the gap between business needs and technical implementation, ensuring that the consolidation and optimization initiatives align with organizational goals and deliver measurable value.


Key Responsibilities:

1. Requirement Gathering and Analysis:

○ Collaborate with business stakeholders to understand and document current Salesforce processes, pain points, and improvement opportunities.

○ Conduct detailed gap analysis between existing Salesforce orgs and future-state requirements.

○ Define clear, actionable business requirements and user stories that align with project objectives.


2. Process Documentation and Optimization:

○ Map existing workflows, processes, and data flows across multiple Salesforce orgs.

○ Identify redundancies, inefficiencies, and inconsistencies in current processes.

○ Propose optimized workflows and process enhancements to streamline operations post-consolidation.


3. Collaboration with Technical Teams:

○ Partner with Salesforce Architects, developers, and administrators to translate business requirements into technical solutions.


○ Provide input on solution design, ensuring alignment with business needs and priorities.

○ Participate in design reviews and provide feedback on usability, functionality, and performance.


4. Data Analysis and Validation:

○ Work with stakeholders to define data migration and cleansing requirements.

○ Analyze data quality across orgs and develop recommendations for data standardization.

○ Collaborate on data mapping and validation efforts during the migration process.


5. Stakeholder Management and Communication:

○ Act as the primary liaison between business units and the technical team.

○ Communicate project progress, risks, and issues to stakeholders in a clear and timely manner.

○ Facilitate workshops, meetings, and training sessions to engage users and gather feedback.


6. Testing and User Acceptance:

○ Develop test plans, scenarios, and cases to validate the functionality of the consolidated Salesforce org.

○ Coordinate and support user acceptance testing (UAT), ensuring alignment with business expectations.

○ Document and track issues identified during testing and work with the technical team for resolution.


Qualifications:

1. Technical and Functional Expertise:

○ Proven experience as a Business Analyst in Salesforce projects, with a focus on org consolidation, optimization, or large-scale transformations.

○ Strong knowledge of Salesforce features, capabilities, and limitations, including Sales Cloud, Service Cloud, and platform configurations.

○ Familiarity with Salesforce data model, reporting, and dashboard capabilities.


2. Skills and Tools:

○ Proficiency in business process modeling and documentation tools (e.g., Lucidchart, Visio).

○ Experience with Agile/Scrum methodologies and tools like Jira.

○ Basic understanding of data migration and integration processes


3. Soft Skills:

○ Exceptional analytical and problem-solving skills.

○ Strong verbal and written communication skills, with the ability to convey complex concepts to both technical and non-technical audiences.

○ Excellent organizational skills, with the ability to manage multiple tasks and priorities.

  • Delphic (South Asia) | Salesforce Business Analyst

    3 days ago

    india Delphic (South Asia) Full time

    Job Title: Salesforce Business Analyst Location: Bengaluru Job Type: Full-time Experience Level: 7+ years Position Overview : We are seeking a highly skilled and experienced Salesforce Business Analyst to join our team on-site. The ideal candidate will have a strong background in Salesforce CRM, business analysis, and process optimization. With 7+ years of...

  • Salesforce CPQ

    2 days ago

    India Pinakin Kantha Infosolutions Full time

    Company Description Pinakin Kantha Infosolutions is a global IT company specializing in Salesforce, SAP, Cloud, DevOps, and App Development. With strong alliances with AWS, Microsoft, and Salesforce, we drive digital transformation for our clients. Our team of over 120 professionals has successfully completed 83+ projects, positioning us as industry...

  • ▷ [3 Days Left] Customer Success Manager - Salesforce Data Cloud

    19 hours ago

    Bengaluru, India Salesforce Full time

    Job Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help...

  • Resource Management, Analyst

    19 hours ago

    Bengaluru, India Salesforce Full time

    Job Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help...

  • ▷ (Urgent) Salesforce CPQ Business Analyst

    19 hours ago

    Chennai, India Indiglobe IT Solutions Full time

    Job Description Experience: 8+ years in Salesforce 4+ years in CPQ as a BA Shift timings: 3 PM to 12 AM IST Key Responsibilities - Collaborate with stakeholders to gather and document business requirements. - Analyze current business processes and systems to identify areas for improvement. - Configure Salesforce CPQ settings to meet the specific needs...

  • Pinakin Kantha Infosolutions | Salesforce CPQ

    2 days ago

    india Pinakin Kantha Infosolutions Full time

    Company DescriptionPinakin Kantha Infosolutions is a global IT company specializing in Salesforce, SAP, Cloud, DevOps, and App Development. With strong alliances with AWS, Microsoft, and Salesforce, we drive digital transformation for our clients. Our team of over 120 professionals has successfully completed 83+ projects, positioning us as industry leaders...

  • Pinakin Kantha Infosolutions | Salesforce CPQ

    2 days ago

    india Pinakin Kantha Infosolutions Full time

    Company Description Pinakin Kantha Infosolutions is a global IT company specializing in Salesforce, SAP, Cloud, DevOps, and App Development. With strong alliances with AWS, Microsoft, and Salesforce, we drive digital transformation for our clients. Our team of over 120 professionals has successfully completed 83+ projects, positioning us as industry leaders...

  • ECS Account Executive

    19 hours ago

    Bengaluru, India Salesforce Full time

    Job Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies...

  • Salesforce Technical Solution Analyst

    19 hours ago

    Chennai, India Vingsfire HRIM Pvt Ltd Full time

    Job Description Skills: business Analyst, salesforce certified, Salesforce Lightning, Salesforce.com Development, salesforce solution analyst, salesforce field mapping, Salesforce System Analyst - Roles & Responsibilities Act as a bridge between the business problems and the technology solutions. Work with stakeholders to understand their business needs...

  • Zensar Technologies | SFDC Business Analyst

    3 days ago

    india Zensar Technologies Full time

    SFDC Business Analyst Exp-7-15 Years Location- Pune, Chennai, Hyderabad, Kolkata & Bangalore Work Mode-Hybrid Notice- Immediate to 15 Days Position Overview: We are seeking a detail-oriented Salesforce Business Analyst to join our team. The ideal candidate will bridge the gap between business needs and Salesforce capabilities, ensuring that our Salesforce...

  • Salesforce Architect

    2 days ago

    India La Confianza - Salesforce Consulting Partner Full time

    Job Title: Salesforce Health Cloud Architect Location: Remote Experience: 8+ years of Salesforce experience, with 3+ years in Health Cloud We are looking for a highly skilled and experienced Salesforce Health Cloud Architect to lead the design and implementation of Salesforce-based solutions tailored to healthcare industry needs. The ideal...

  • Salesforce Architect

    3 days ago

    India La Confianza - Salesforce Consulting Partner Full time

    Job Title: Salesforce Health Cloud ArchitectLocation: RemoteExperience: 8+ years of Salesforce experience, with 3+ years in Health CloudWe are looking for a highly skilled and experienced Salesforce Health Cloud Architect to lead the design and implementation of Salesforce-based solutions tailored to healthcare industry needs. The ideal candidate will have...

  • Salesforce Architect

    2 days ago

    India La Confianza - Salesforce Consulting Partner Full time

    Job Title: Salesforce Health Cloud Architect Location: Remote Experience: 8+ years of Salesforce experience, with 3+ years in Health Cloud We are looking for a highly skilled and experienced Salesforce Health Cloud Architect to lead the design and implementation of Salesforce-based solutions tailored to healthcare industry needs. The ideal candidate...

  • Salesforce Lead Developer

    2 days ago

    India La Confianza - Salesforce Consulting Partner Full time

    Job Opportunity: Salesforce Lead Developer Location: Remote Experience: 5–9 years Industry Expertise: Healthcare and Health Cloud We are seeking a highly skilled Salesforce Lead Developer with 5–9 years of experience to join our team. The ideal candidate will have extensive experience with Salesforce development , particularly in...

  • Salesforce Lead Developer

    3 days ago

    India La Confianza - Salesforce Consulting Partner Full time

    Job Opportunity: Salesforce Lead DeveloperLocation: RemoteExperience: 5–9 yearsIndustry Expertise: Healthcare and Health CloudWe are seeking a highly skilled Salesforce Lead Developer with 5–9 years of experience to join our team. The ideal candidate will have extensive experience with Salesforce development, particularly in the healthcare industry, and...

  • Salesforce Lead Developer

    2 days ago

    India La Confianza - Salesforce Consulting Partner Full time

    Job Opportunity: Salesforce Lead Developer Location: Remote Experience: 5–9 years Industry Expertise: Healthcare and Health Cloud We are seeking a highly skilled Salesforce Lead Developer with 5–9 years of experience to join our team. The ideal candidate will have extensive experience with Salesforce development , particularly in the healthcare...

  • La Confianza

    2 days ago

    india La Confianza - Salesforce Consulting Partner Full time

    Job Title: Salesforce Health Cloud ArchitectLocation: RemoteExperience: 8+ years of Salesforce experience, with 3+ years in Health CloudWe are looking for a highly skilled and experienced Salesforce Health Cloud Architect to lead the design and implementation of Salesforce-based solutions tailored to healthcare industry needs. The ideal candidate will have...

  • La Confianza

    2 days ago

    india La Confianza - Salesforce Consulting Partner Full time

    Job Opportunity: Salesforce Lead DeveloperLocation: RemoteExperience: 5–9 yearsIndustry Expertise: Healthcare and Health CloudWe are seeking a highly skilled Salesforce Lead Developer with 5–9 years of experience to join our team. The ideal candidate will have extensive experience with Salesforce development, particularly in the healthcare industry, and...

  • Flexi Analyst | Software Engineer Intern

    22 hours ago

    india Flexi Analyst Full time

    Company DescriptionFlexi Analyst is a part of the Champ Team of Business-Quality-Data & Content Analysts, focused on helping businesses build their community for Acquisition, Retention, and Engagement. The Leadership team has backgrounds in Accenture, Amazon, Flipkart, Apple, and Inmobi, and is working towards creating the world's largest community of...

  • Flexi Analyst | Software Engineer Intern

    7 hours ago

    india Flexi Analyst Full time

    Company Description Flexi Analyst is a part of the Champ Team of Business-Quality-Data & Content Analysts, focused on helping businesses build their community for Acquisition, Retention, and Engagement. The Leadership team has backgrounds in Accenture, Amazon, Flipkart, Apple, and Inmobi, and is working towards creating the world's largest community of...